Summary
Overview
Work History
Education
Skills
Certification
Activities
Projects
Languages
Timeline
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VIJAY VISWANATH

Toronto,Canada

Summary

Versatile Vendor Management Analyst with advanced knowledge of vendor management, financial and operational areas. Steps into new areas with adaptable approach. Practiced business manager and problem-solver with 5 years of experience in Banking and Finance Industry

Overview

4
4
years of professional experience
1
1
Certification

Work History

Vendor Management Analyst

TD Bank Group
10.2022 - Current
  • Analyzed vendor performance data to identify areas of cost savings and optimization opportunities, resulting in a 12% reduction in vendor costs.
  • Developed and implemented data-driven strategies to optimize vendor performance and reduce costs, such as implementing performance-based incentives or penalties, resulting in a 15% increase in vendor performance and a 20% reduction in costs.
  • Conducted cost-benefit analyses to evaluate the impact of vendor-related decisions on the organization's bottom line, resulting in a savings of $250,000 annually.
  • Identified and monitored key performance indicators (KPIs) to track progress towards cost savings goals and reported on performance to management and stakeholders.
  • Collaborated with cross-functional teams to implement process improvements and cost-saving initiatives, such as implementing automation or digitization initiatives.
  • Conducted thorough vendor performance evaluations, identifying areas of improvement and providing constructive feedback.

Personal Banking Analyst

TD Bank Group
10.2021 - 10.2022
  • Enhanced Customer Onboarding Process: Redesigned customer onboarding procedures, resulting in a 20% reduction in processing time and a 15% increase in customer satisfaction scores.
  • Effectively leveraged and navigated Salesforce S3 and C3 recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence.
  • Developed and implemented customer segmentation strategies based on data analysis, resulting in a 15% increase in targeted marketing effectiveness.
  • Developed and delivered internal presentations and reports showcasing trends and potential strategies, resulting in a 10% increase in cross-selling opportunities.
  • Provided training and support to branch staff on best practices for using Salesforce (Relationship Builder), S3, and C3, resulting in a 10% increase in user adoption and proficiency.

Credit Analyst

TD Bank Group
10.2020 - 10.2021
  • Performed credit data analysis and worked alongside to analyze past results, identify trends, and make recommendations for improvement using SQL, Tableau and BI tool.
  • Worked on data mining, manipulation and cleaning activities using advance excel knowledge and SQL.'
  • Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
  • Trained and mentored junior banking staff to maximize performance, efficiency and compliance.

Education

International Business Management (IBM) - Business Management

St Clair College
Windsor, ON
12.2019

Bachelor of Commerce - Commerce And Business Administration

Amrita University
Mysore, India
06.2017

Google/Data Analytics Professional Certificate - Data Analytics

Google Analytics
01.2022

Skills

  • Vendor Relationship Management
  • Supplier Evaluation
  • Data Analytics
  • Cost Analysis
  • Client Relationship Management
  • Trend Analysis
  • Critical Thinking
  • Strong Communication
  • Microsoft Office Expert (MS Excel - Vlookup, Pivot tables)

Certification

  • Google Certified Data Analyst
  • MYSQL for Data Analytics and Business Intelligence-UDemy
  • Business Analysis: Essential Tools and Techniques- Linkedln
  • The Technical Business Analyst- Linkedln
  • Excel Essential Training(Office365/Microsoft 365)

Activities

  • Part of the St Clair College Cricket team that won SWOCL 2019 (South-West Ontario Cricket League).
  • Actively volunteered for Saints Athletic Association and various events hosted inside and outside the campus throughout 2018-2019.
  • Member of St Clair College Alumni Association

Projects

ATM Cost Analysis Project
June 2023 – August 2023
  • Led a project to identify per-ATM operational costs, resulting in a detailed cost saving report.
  • Utilized advanced Excel functions and SQL queries to extract, clean, and analyze data.
  • Developed interactive dashboards in Tableau to visualize cost data and trends.
  • Provided strategic recommendations that led to a 15% reduction in annual ATM operational costs.

ATM Vendor Invoice Process Optimization
Oct  2023 – Jan 2024

  • Led the development of a new vendor invoice process guide to streamline and standardize procedures.
  • Collaborated with various departments to ensure the guide met all functional requirements and addressed pain points.
  • Conducted training sessions for over 15 staff members, ensuring successful implementation and adherence to the new process.

Languages

English

Timeline

Vendor Management Analyst

TD Bank Group
10.2022 - Current

Personal Banking Analyst

TD Bank Group
10.2021 - 10.2022

Credit Analyst

TD Bank Group
10.2020 - 10.2021

International Business Management (IBM) - Business Management

St Clair College

Bachelor of Commerce - Commerce And Business Administration

Amrita University

Google/Data Analytics Professional Certificate - Data Analytics

Google Analytics

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