Summary
Overview
Work History
Education
Skills
Certification
Timeline
Expertise - S A P S D
Domain Experience
Personal Information
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Vijay Rayavarapu

Brampton,ON

Summary

SAP certified professional with over 18 Years of experience as a SD Functional specialist in SAP SD Module with a core competency in SD OTC, CS & LE compliance and P2P processes. Diverse experience includes involvement in all aspects of SAP implementation process from project conception through to post production support. Fully managed 4 full life cycle implementations using ASAP methodology, 1 upgrade and 5 support projects in SD module. Good knowledge in agile methodology. Managed teams of various sizes 4 to10 onshore and offshore.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Sr. SD & CS Lead Functional Resource (OTC and CS - OGSD)

AmeriGas
12.2022 - 07.2025
  • Company Overview: AmeriGas is the largest retail propane distributor in the United States. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. It is headquartered in King of Prussia, Pennsylvania and is a subsidiary of UGI Corporation.
  • Worked as a Lead business & Functional analyst on various CDX (Customer Digital Experience) enhancements for commercial and residential customers – enhanced various interfaces from SAP to Web - Prepared functional specs for various developments, enhancements & changes to existing processes.
  • Worked on integration of various customer contract agreements to make them available from online to sign them from DocuSign and store them in SAP for future reference.
  • Worked on the development of mobile applications for commercial customers Contract Info, Order Simulation and Order Creation interfaces.
  • Worked on PaymentUs integration with SAP for the online customers (RS/CM) to pay their bill dues and setting up auto payment options. (Bill Trust will be utilized for some customer segments for paying their bills or for setting up auto pay options and/or credit card options until a certain stage)
  • As part of OTC enhancements for existing online and to be online customer – developed and updated Order Simulation, Order Creation and Contract Creation Interfaces and also giving provision to online customers to expedite their orders, if their tank percentage is less than the threshold volume or chose a best day for delivery (BDS) provided by ORTEC application.
  • Provided test data for various teams for UAT and regression testing of various scenarios.
  • Optimized Service Order TECO process for third party provided services.
  • Worked with UI5 and OData teams (for FIORI enhancements) and web teams to see the online customer experience match in all aspects of FIORI UX.
  • Worked on development of automatic equipment & telemetry unit creation and linking equipment with telemetry units.
  • Used tools like SOAP UI and Postman to conduct FUT before web integration with SAP related new interfaces.

Sr. SD Functional Analyst (Oil & Gas Down Stream)

Valero Energy Corporation
03.2022 - 11.2022
  • Company Overview: Valero Energy is a publicly held company located in San Antonio, TX. Valero owns and operates some of the most complex refineries in the industry, efficiently processing lower-cost crude oil and other feedstocks into high-value fuels, including diesel, gasoline, jet fuel and specialty products such as asphalt, propane and natural gas liquids.
  • Worked as a Lead business & Functional analyst for the integration of HEP system (Howard Energy Partners) with Valero system for rail cars and trucks offloading process and auto scale ticket creation.
  • Worked on developing three interfaces - one outbound interface to send the nomination data to HEP system for the truck offloading process.
  • Two inbound interfaces to receive truck and rail receipts and scanned scale ticket, bill of lading and COA images.
  • Enhanced the nomination ticketing IDoc program for auto posting of goods receipts.
  • Participated in the technical and functional peer reviews for design optimization and finalization.
  • Prepared functional specifications for the development of the interfaces for data communication between two systems.
  • Coordinated and worked with webMethods and other development teams in the development and enhancement of error workbenches.
  • Identified and prepared different test scenarios for testing to prove that the interfaces are working and using all the required functionality as designed.
  • Prepared test scripts and test data for the UAT and Integration testing
  • Performed regression testing with various teams to prove that no functionality is broken due to the new developments
  • Performed unit and functional testing to check the integrity of the development
  • Prepared cutover activities list from various teams involved in DGD3 expansion (Dimond Gold Diesel) to be performed manually in prod system before go live for smooth go live EX: master data set up.
  • Prepared SOD’s (support operations documents) to guide support teams and user manuals for end users to run the operations smoothly.
  • Coordinated and trained scheduling teams for adopting and understanding new functionalities.

Sr. SD Lead Functional Resource (OGSD)

AmeriGas
02.2019 - 02.2022
  • Company Overview: AmeriGas is the largest retail propane distributor in the United States. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. It is headquartered in King of Prussia, Pennsylvania and is a subsidiary of UGI Corporation.
  • Worked as a Lead business & Functional analyst on various CDX (Customer Digital Experience) enhancements – developed various interfaces from SAP to Web
  • Prepared functional specs for various developments, enhancements & changes to existing processes.
  • Worked on integration of various customer agreements to make them available to sign online (eDocs) and DocuSign to store them in SAP for future reference.
  • Worked on SMS messaging services – related billing, delivery and low usage alerts for telemetry customers & worked closely with web and Relay teams (for sending SMS based on the required business rules)
  • Worked on PaymentUs integration with SAP for the online customers (RS/CM) to pay their bill dues and setting up auto payment options. (Bill Trust will be utilized for some customer segments for paying their bills or for setting up auto pay options and/or credit card options until a certain stage)
  • As part of OTC enhancements for existing online and to be online customer – developed and updated order simulation, order creation interfaces with credit card payment and also giving provision to online customers to expedite their orders, if their tank percentage is less than the threshold volume.
  • Worked on Ortec integration for optimized route planning for orders which are created thru forecasting or by online users.
  • Worked on IVR integration with online ordering and bill payments for both commercial and Residential customers.
  • Worked with CDM team to make the master data cleaner for certain interactions/ forecasting (customer hierarchy management).
  • Implemented CVI and converted customers/ vendors as business partners for future conversion from SAP ECC 6.0 to S/4 HANA.
  • Monitored IDoc failures due to mismatch of certain master data and rectified the failures when an online user tries to change from WLC to FCT.
  • Provided test data for various teams for UAT and regression testing of various scenarios.
  • Coordinated with various business teams on day to day and resolved production issues.
  • Worked with UI5 and OData teams (for FIORI enhancements) and web teams to see the online customer experience match in all aspects of FIORI UX.
  • Replaced QTP scripts by developing SAP report programs for creating orders, create deliveries, PGI and create or cancel billing documents as needed for strategic customers – end to end OTC process.
  • Developed report program for business teams to correct customer hierarchies, remove delivery blocks on a sales order etc.
  • Used tools like SOAP UI and Postman to conduct FUT before web integration with SAP related new interfaces.

Sr. SD Functional Resource

Home Depot
04.2018 - 01.2019
  • Company Overview: Home Depot Canada is the Canadian unit of the Home Depot and one of Canada's top home improvement retailers serving Canadian communities.
  • Worked on COM (OTC) (Customer Order Management dashboard) enhancements
  • Worked and coordinated with PSC, ECOM onsite and offshore teams
  • Worked on order follow-up dashboard enhancements with UI5 team ex: sales order/ purchase order change functionality from Order follow-up dashboard, uploading an excel file to close install SO’s start and end dates, updating vendor confirmations of PO’s, enable search capabilities from main DB landing page etc.
  • Worked on sending auto emails to customers/ service providers upon good receipt of PO’s
  • Worked on auto email PO outputs to vendors upon create or change
  • Worked on auto text population in sales orders from order follow up dash board for order related tasks viz., schedule pick up or delivery, appliance orders etc., by eliminating CS user manual input of notes.
  • Created stories in JIRA for the user raised enhancement requirements/ bugs with user acceptance criteria for proper understanding to develop and Created CR’s in SOLMON to log various stages of testing till production release.
  • Participated in daily standups, fortnightly Sprint reviews and demos
  • Working with SAP Hybris C4C team on ECC, COM integrations.
  • Worked on IDoc segment filtering to send only required fields to C4C
  • Worked on material, customer and sales order replication to C4C
  • Worked with C4C team to show sales order attachments to CS teams thru data mashup
  • Worked on unit testing, performance testing and Prepared test cases for UAT
  • Worked on weekly releases and set up batch jobs for various requirements like material and customer replication to C4C
  • Worked on output determination (special output type COD4) to replicate sales orders to C4C upon create or change to C4C

Sr. SAP SD Functional Specialist - Upgrade to EHP 7 and production support

Bob’s Discount Furniture
08.2016 - 03.2018
  • Company Overview: Bob's Discount Furniture is an American regional chain of privately-owned furniture stores in the Northeast, Mid-Atlantic & Midwestern United States. Bob’s is having around 85 stores with around 2500 employees and a revenue of 1.1 billion.
  • Worked and coordinated with all teams for successful upgrade of ECC EHP 7 right from initiation to successful upgrade.
  • Prepared test scripts to cover all test scenarios. Logged all the issues during unit and functional testing in Asana.
  • Tested with different user roles to verify all the business processes working correctly and coordinated with business users with UAT. Verified the portal layouts with different user roles and closed all the issues once after they are resolved.
  • Performed Screen Comparison Activity: Identified highly used transactions and shortlisted for manual screen comparison and also checked if any BDC being used in any program can create an issue.
  • Tested the maximum scenarios in scope for testing the critical business process:
  • Highly used transactions
  • Control Report Testing
  • Interface Testing.
  • Performance Testing
  • Output forms
  • Coordinated with QA team for the regression testing and to analyze the results to update incident logs and close the resolved issues.
  • Participated in Daily, weekly and ad-hoc meetings to update the project progress in Asana and updated asana with test results and to log the lessons learned.
  • Prepared functional specs for business process enhancements and coordinated with technical teams to prepare technical specifications.
  • As a part of Order to Cash enhancements - Customized and enhanced the returns process with Even Exchange and Uneven Exchange processes to avoid unnecessary delivery/ shipping charges.
  • Worked on item category determination to permit part articles on government orders
  • Customized D2C processes (Third Party drop ship order process as a part of order to cash processes).
  • Worked and coordinated on verifying the tax calculations after every Vertex monthly patch application.
  • Update CMR’s with new tax jurisdiction codes thru LSMW
  • Monitored Sysaid daily for production tickets, Batch job requirements and resolved the SD and logistic issues raised by end users based on the priority level.

SAP SD Lead Functional Specialist

Dealertrack Technologies NY
08.2014 - 07.2016
  • Company Overview: Dealertrack is a provider of web-based software solutions and services to all major segments of the automotive retail industry, including dealers, lenders, OEMs, third-party retailers, agents, and aftermarket providers. Dealertrack operates the largest online credit application network in North America. Dealertrack provides solution set for dealers including a Dealer Management System (DMS); Inventory, Sales/ F&I, and Interactive; a web-based network for arranging vehicle transportation and shipping; electronic motor vehicle registration and titling applications; paper title storage; and digital document services.
  • Worked right from the inception stage and followed ASAP methodology for smooth implementation
  • Understanding business process, study and analyze workflow to design solutions
  • Gathering business requirements and identifying gaps for the necessary customization effort
  • Configured enterprise structure based on current business set up
  • Prepared functional specifications for the interfaces (To send Customer, Material master data to the legacy system and bring transactional data in to SAP from the legacy system), reports and outputs.
  • Customized sales document types and billing document types to meet business requirements as a part of OTC enhancements.
  • Customized and maintained pricing procedure, condition types, access sequences, condition tables
  • Worked with FI consultants in setting up taxes in Taxware based on material relevancy
  • Worked on state liabilities generation thru account keys and account assignment groups by service type
  • Configuring output determination through condition technique for various outputs.
  • Worked with ABAP team to develop invoices to be sent in EXCEL format.
  • Designed Revenue Recognition process (time based) where 35% of an item revenue should be recognized over 36 months and 65% of revenue should be recognized immediately

DT Inc.
09.2013 - 07.2014
  • Worked on implementing SAP contract management (CTC) for newly acquired companies (CMS and DDS)
  • Worked with development team for creation of manual DMR’s for miscellaneous services thru template upload.
  • Designed Revenue Recognition processes for contracts for service based and installation-based items.
  • Prepared functional specifications for application development requests; Test, confirm, and document SAP software configuration
  • Analyze new business requirements and applying configuration changes.
  • Coordination with Maintenance & Technical teams for day-to-day operations
  • Studying new reporting requirements and development

DT Canada
10.2012 - 09.2013
  • Company Overview: Dealertrack Canada is a subsidiary of Dealertrack US.
  • Customized Contract to Cash Business Process as per the Business requirements.
  • Involved in Realization, final preparation, cut over task, Go Live and support.
  • Responsible for Customer Master and Pricing data Loads
  • Maintained tax codes and tax condition records
  • Involved with Technical Team Members for User Exits, Enhancement for different business process where SAP functional environment is not supported in SD module.
  • Designed and configured different contract/ order to cash processes for Business for Transactional Billing Scenarios.
  • Worked on critical Output forms as per business Requirements interact with ABAP team to get the required output formats in English and French languages.
  • Configured Inter-company billing.
  • Configured pricing procedure for Transactional Billing and DMR (Debit Memo Requests)
  • Configured and worked on various Item Categories for Revenue recognition.
  • Worked on Revenue Recognition for Service contracts and regular contracts based on Billing Plans.

SD Lead Functional Consultant – OTC Production support and Enhancements

MTS
10.2011 - 08.2012
  • Company Overview: Manitoba Telecom Services Inc. is a leading national communications provider in Canada and the market leader in Manitoba. MTS is organized into two principal divisions: MTS - Operating in Manitoba and MTS Allstream - operating nationally.
  • Requirement gathering from stake holders for conceptual understanding of the business function, document & design the requirements and transforming solutions into SAP system
  • Customized different advanced Sales processes, third party process, Return process and Consignment process.
  • Customizing pricing procedure, condition types, access sequences, condition tables and added new fields to the pricing field catalogue, setting up new accesses and customize condition types based on business scenarios
  • Customized Partner determination Procedures and output determination procedures
  • Configured Cross Selling functionality for the new stores .
  • Setting up credit management, creation of risk categories per client as per industry norms and product line policy
  • Prepared functional specifications for pricing routines, formulae and user exits
  • Preparation of test cases developed user training material for business users and performing Unit testing and Integration testing
  • Supporting service ticket resolution based on agreed SLA’s
  • Cross module functionality with MM, FI and CO modules
  • Prepared functional specifications for application development requests
  • Worked closely with CCB for continuous key performance improvements as part of change management

Sr. SAP SD/CRM Functional Consultant - Production Support

Molson Coors Brewing Company
09.2010 - 08.2011
  • Company Overview: The Molson Coors Brewing Company is a North American brewing company, formed in 2005 by the merger of Molson of Canada, and Coors of the United States. It is the world's seventh largest brewer by volume with around 100 brands and market in 50 countries and it is the second oldest company in Canada. It has its dual headquarters one in Denver, CO, US and one in Montreal, QC, Canada with revenues over 6.8 billion.
  • Directly interacting with end users and business when required.
  • Preparation of global templates for major enhancements and take approval from the business
  • Customized Inter-Company process and stock transfer orders through SD
  • Customizing pricing procedure and conditions supporting Inter-Company business transactions
  • Configured UK VAT enhancement for inter-company orders and pricing scenarios for Inter-company sales and billing
  • Worked with field exit enhancements in the sales order
  • Worked with business to understand their needs for the implementation of Adobe forms for sales, delivery and billing outputs at various levels
  • Customizing material master for sales views, inventory management – movement types supporting delivery process
  • Handling the day-to-day issues of the users and help to resolve the problems they face while performing day to day transactions
  • Developed user training material for SAP end users in SD module and uploading documents in solution manager
  • SAP CRM skill set: Implemented Lead, Opportunity management with sales cycle, activity management with activity journal, prepared visits and tasks
  • Setting up the data replication for the master data – customer, pricing conditions
  • Monitoring and error handling of EDI/IDOC – 850, 855, 856, 810, 820
  • Worked on enhancements and wrote functional specification documents for several new enhancements
  • Training end users and preparing user manuals

SAP SD Functional Consultant – OTC processes - Support Project

RIM
04.2009 - 07.2010
  • Company Overview: Research In Motion Limited (RIM) is a Canadian telecommunication and wireless equipment company best known as the developer of the BlackBerry smart phone and tablet in the world.
  • Worked on Support of SAP environment for SD module, suggested technical solutions and solved specific issues
  • Primarily responsible for handling tickets and application support to the end-users on all Order to Cash issues.
  • Diagnosed, analyzed and solved issues logged by client/users in the Problem Tracking System according to priority level
  • Solved tickets with moderate and simple impact
  • Prepared functional specifications for application development requests; Test, confirm, and document SAP software configuration changes
  • Configured Output determination to meet business requirements for new plants
  • Created test cases and carried out cross functional module reliability tests as part of IT testing Training end users and prepared training documents
  • Troubleshoot various issues with collective billing, transfer orders, delivery, shipping, and master data
  • Resolved critical change requests as part of support
  • Configuring factory calendar assignments to new shipping points
  • Prepared test scripts, unit testing and integration testing

SAP SD Functional Consultant– OTC process Implementation

Ball Packaging
12.2007 - 03.2009
  • Company Overview: Ball Corporation Originally Ball Brothers Glass Manufacturing Company, is an American company famous for producing glass canning jars. Founded in 1880, it is currently headquartered in Broomfield, Colorado. The company has expanded into other areas such as avionics, space systems, metal beverage and food containers and aluminum aerosol containers. Ball is the largest producer of recyclable beverage cans in the world.
  • Understanding business process, study and analyze workflow to design solutions
  • Gathering business requirements and identifying gaps for the necessary customization effort
  • Prepared functional specifications for the interfaces, reports and outputs
  • Designing and setting up organizational elements
  • Customized sales document types, delivery and billing document types for regular OTC scenarios.
  • Defined and assigned number ranges for sales, delivery and billing documents
  • Maintain Incompletion procedure at various levels, configuring pricing procedure, output determination, Rebates and free goods determination through condition technique.
  • Setting up credit management settings for customer’s credit control and Account determination procedure for transferring to accounting etc.
  • Worked closely with FI consultants in setting up Tax determination, maintained tax codes and tax condition records.
  • Implemented SAP GTS - Compliance Management for SPL screening, Embargo check and license determination.
  • Worked on Sanctioned Party List Screening (Screening of Business Partners and Screen against at every step of Order to Cash process).
  • Designed Revenue Recognition process for contracts.
  • Customized pricing procedure supporting domestic market, condition types, access sequences, condition tables
  • Worked on EDI/IDOC mapping – 850, 855, 856, 810, 820, 940 and 945
  • Setting up of sales deals, sales promotions and rebates
  • Customized copy controls at various levels such as sales, delivery and billing.
  • Closely worked with development team for various enhancements, user exits, routines. Cross module integration with MM and FICO
  • Customized partner determination, account groups and partner functions.
  • Providing post go live support and regular production support. Preparing test scripts, performing unit testing and integration testing. Preparing training documents and training end users

SAP SD Functional Consultant - Application Maintenance

Ericsson
12.2005 - 11.2007
  • Company Overview: Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson’s network equipment, and more than 40 percent of the world’s mobile traffic passes through Ericsson networks. It is the fifth largest software supplier in the world with over 100,000 employees and with net sales of 35 billion with its headquarters in Stockholm, Sweden.
  • As part of AMS team, responsible for handling the tickets from analysis till closure.
  • Responsible for taking care of all OTC issues and output related issues raised by the end users
  • Regular interaction with business teams on day-to-day issues
  • Prepare documentation for all functional/ development changes for future reference.
  • Worked on enhancement for various sales processes and prepared FSD’s
  • Business process re-engineering for recommending solutions as part of key performance initiative
  • Worked with programmers to develop custom reports
  • Responsible for setting up Tax and Pricing Condition Records
  • Responsible for Processing failed EDI Messages

Manager Sales

Dr. Reddy’s Laboratories India (P) ltd
10.1999 - 09.2005

Business executive

Nicholas Pharmaceuticals
05.1994 - 09.1999

Education

Bachelor of Science -

Andhra University

Post Graduate Diploma - Computer Applications

Andhra University

Skills

  • SAP R/3 47 EE, ECC 50 and 60, EHP7, SAP CRM – 70
  • SQL, Microsoft tools –Word, Excel, PPT, Visio and JIRA, Confluence, HPQC and HP ALM 1250, SOAP UI and Postman

Certification

  • SAP Certified Application Associate – Order Fulfillment with SAP ERP 6.0 EHP5
  • SAP Certified Application Associate with SAP CRM 7.0

Timeline

Sr. SD & CS Lead Functional Resource (OTC and CS - OGSD)

AmeriGas
12.2022 - 07.2025

Sr. SD Functional Analyst (Oil & Gas Down Stream)

Valero Energy Corporation
03.2022 - 11.2022

Sr. SD Lead Functional Resource (OGSD)

AmeriGas
02.2019 - 02.2022

Sr. SD Functional Resource

Home Depot
04.2018 - 01.2019

Sr. SAP SD Functional Specialist - Upgrade to EHP 7 and production support

Bob’s Discount Furniture
08.2016 - 03.2018

SAP SD Lead Functional Specialist

Dealertrack Technologies NY
08.2014 - 07.2016

DT Inc.
09.2013 - 07.2014

DT Canada
10.2012 - 09.2013

SD Lead Functional Consultant – OTC Production support and Enhancements

MTS
10.2011 - 08.2012

Sr. SAP SD/CRM Functional Consultant - Production Support

Molson Coors Brewing Company
09.2010 - 08.2011

SAP SD Functional Consultant – OTC processes - Support Project

RIM
04.2009 - 07.2010

SAP SD Functional Consultant– OTC process Implementation

Ball Packaging
12.2007 - 03.2009

SAP SD Functional Consultant - Application Maintenance

Ericsson
12.2005 - 11.2007

Manager Sales

Dr. Reddy’s Laboratories India (P) ltd
10.1999 - 09.2005

Business executive

Nicholas Pharmaceuticals
05.1994 - 09.1999

Post Graduate Diploma - Computer Applications

Andhra University

Bachelor of Science -

Andhra University

Expertise - S A P S D

Customer master, Material master, Item proposal, Material Determination, Customer material info records, Contracts, Rebate agreements, Source List, Quota Arrangement, Pricing Conditions, Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements, Contracts, Sales deals, Rebates, Third-party orders, Consignment Sales, Delivery document types, Delivery Item Categories, Shipping Point Determination, Picking, Packing, Route Determination, Shipment Creation, Billing Document Type, Credit Memo, Debit Memo, Pro forma Invoices, Inter Company Billing, Milestone Billing, Pricing and Revenue Recognition, Retro Billing, Invoice list, Maintained Determination Procedures, Condition types, Access Sequence, Condition Records for Pricing, Text determination, Output determination, Material determination, Configured complex Pricing, Pricing procedure, Condition types, Condition tables, Access sequences, Condition Records, Routines, Requirements, Finance (FI), Materials Management (MM), Production Planning (PP), Warehouse Management (WM), GTS (Global Trade Services), Writing functional specifications, Preparing UAT testing scenarios, Creating training material, Conducting end user training, Unit testing, Integration testing, Regression testing, LSMW, IDocs, EDI, ALE

Domain Experience

  • Dr. Reddy’s Laboratories India (P) ltd, India, 1999-10-01, 2005-09-30, Manager Sales
  • Nicholas Pharmaceuticals, India, 1994-05-01, 1999-09-30, Business executive

Personal Information

Title: Sr. SAP SD Functional Analyst

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