Vijay Krishna

Developing and implementing customer experience strategies and initiatives

Analyzing customer feedback and data to identify improvement opportunities

Ensuring consistent and positive customer interactions across all touchpoints

Collaborating with cross-functional teams to enhance customer satisfaction

Monitoring customer metrics and reporting on CX performance

Responsible for managing and motivating the team to increase company revenue and achieve sales targets

developing and implementing sales plans, coaching team members, monitoring performance, and collaborating with other teams to ensure customer satisfaction

Closely monitor and analyze sales data to identify areas of improvement and adjust strategies accordingly

Engaged with customers to comprehend their requirements and deliver exceptional service.