I am a certified GCP and AWS professional with over 15 years of experience in the IT industry. My expertise includes:
• 5+ years of designing and delivering high-performance IT infrastructure and applications in various roles including Cloud architect, SRE, and DevOps support activities across GCP and AWS platforms.
• 5+ years of experience as a Solution architect, handling enterprise-level file transfer automations using middleware products like TIBCO MFT, IBM Sterling, and Cleo in the Banking & Financial and Supply chain domains.
• 5+ years of experience in production support roles, managing thousands of Unix and Windows servers, monitoring and troubleshooting issues, and handling Incident/Change Request/Problem management processes.
• Strong experience in ITIL framework, IT-IS practices, SDLC, project management, forecasting, planning, financial controls, budgeting, risk management, issue management, organizational change techniques, and business case justifications.
• Excellent communication, analytical, interpersonal, and critical thinking skills, with the ability to work independently and within a team environment.
ITIL V3 Foundation Certified