Vignesh Eakambaranathan
Toronto,Ontario
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Gymkhana Restaurant
06.2022 - 04.2023
- In charge of hiring, training, scheduling, and performance management of the restaurant personnel
- To discover areas for development and make adjustments to the restaurant's performance, performance data, including sales statistics and customer feedback, are analyzed
- Marketing plans are then developed and put into practice to bring in new customers and keep existing ones coming back
- Managing relationships with suppliers and vendors, negotiating terms of contracts and costs, and making sure that deliveries are made on schedule fall under this responsibility.
Restaurant General Manager
Wow! Momo
07.2021 - 05.2022
- Accountable for recruiting, educating, and managing employees; this also includes controlling, scheduling, and performance evaluations
- In charge of controlling the restaurant's daily operations
- This entails controlling inventory, placing supply orders, keeping the restaurant clean, and making sure it complies with health and safety laws
- Responsible for ensuring an elite dining experience for the diners by greeting the guests, responding to any issues, and confirming that the food and service adhere to the restaurant's standards
Guest Delight Manager
Rebel Foods
01.2021 - 07.2021
- Responsible for ensuring that the food is of exceptional quality, the service is attentive, and the ambience is pleasant in order to give customers a wonderful dining experience
- Liable for gathering customer feedback to accurate problem areas and implementing the required adjustments to improve the dining experience
- Accountable for ensuring a hygienic and safe environment across the dining area and all other premises such as kitchen, lobby etc.
Assistant Restaurant Manager
MC Donald’s
10.2018 - 07.2020
- Identify high-potential individuals with the restaurant manager and create a talent management strategy to help keep and develop such people
- Fostering employee motivation, dedication, and satisfaction through the implementation of initiatives
- Accountable for the accuracy of the inventory records
- This involves keeping tabs on deliveries, orders, and inventory levels
- Accountable for regularly auditing inventory levels to make sure that records reflect reality, identify any discrepancies, and take the necessary steps to address them.
Education
Hotel Operations MANAGEMENT -
George Brown College
Toronto, ON08.2023
B.SC - Hotel management -
Institute of hotel management catering technology & applied nutrition
05.2018
Skills
- Customer Engagement
- Schedule Coordination
- Staff Management
- Operations Management
- Recruitment
- Staff Scheduling
- Supervisory Skills
- Complaint Resolution
- Inventory Control and Record Keeping
- Supply Chain Management
- Kitchen Equipment Operation and Maintenance
Accomplishments
- Incredible generation of sales of over 8 million INR while managing consistent revenue even during adverse pandemic conditions during the year 2020.
- Attained the goal of 3.5% FCC in inventory which contributed to an overall profit of 25% of the branch operations.
- Maintained the lowest employee turnover rate of 11.3% in the city for the first two quarters of the fiscal year 2022.
- Awarded the ‘Best Sale & Profitable Restaurant’ during my tenure for generating a profit of 10 Million.
- Award winner of ‘Greatest Overall Performer’ at WOW Momo for the consecutive months of September and December 2021.
- Awarded the Best Customer Excellence Award by the Customer Experience Management (CEM) program.
- Diligently managed the restaurant operations to ensure the food safety control metrics remained as high as 92% which earned a reputation among the competitors in the market.
Certification
- Smart serve
- HACCP
- Sanitation
- First aid
Participations
- Won a silver medal in SOUTH INDIAN CULINARY ASSOCIATION (SICA) under the category of butter and margarine sculpture.
- Active volunteer in NGO activities such as beach cleaning, tree planting and outreach programs.
Projects
MOLECULAR GASTRONOMY, Research that incorporates science and new techniques in the preparation, transformation and artistic presentation of food.
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Full Professional
Timeline
Food and Beverage Manager
Gymkhana Restaurant
06.2022 - 04.2023
Restaurant General Manager
Wow! Momo
07.2021 - 05.2022
Guest Delight Manager
Rebel Foods
01.2021 - 07.2021
Assistant Restaurant Manager
MC Donald’s
10.2018 - 07.2020
Hotel Operations MANAGEMENT -
George Brown College
B.SC - Hotel management -
Institute of hotel management catering technology & applied nutrition
- Smart serve
- HACCP
- Sanitation
- First aid
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