Summary
Overview
Work History
Education
Skills
Availablility
Timeline
Generic

Viffaq Sidiqi

Scarborough,ON

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

3
3
years of professional experience

Work History

Front Desk Associate

Boomerang Departmental Store
04.2022 - 10.2023
  • Handled cash, credit, and debit transactions with precision, ensuring balanced cash registers at the end of each shift.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed cash transactions with accuracy, processed payments.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Collaborated with housekeeping staff to ensure seamless room transitions and availability.

Cashier

Burger Company
01.2021 - 02.2022
  • Operated cash register, processed payments, and provided customers with receipts.
  • Assisted and helped customers with any questions or concerns.
  • Provide excellent customer service by greeting customers, addressing inquiries, and resolving issues in a friendly and efficient manner.
  • Assist customers in locating products and provide information about promotions or discounts.
  • Efficiently handle a high volume of customer traffic during peak hours.
  • Managed and organized cash drawer, adhering to store policies and procedures.


Education

MBA - Project Management

Centennial College
Scarborough
01.2025

Bachelor of Science - Civil Engineering

Amity University
Delhi, India
06.2020

Skills

  • Cash Handling
  • Customer Service
  • Customer Handling
  • POS System
  • Communication
  • Operation Management
  • Microsoft Excel
  • Microsoft Word
  • Office Administration
  • Information Protection

Availablility

Sunday : Full Day

Monday: 5 PM - 11 PM

Tuesday: 7 PM - 11 PM

Wednesday: 4 PM - 11 PM

Thursday: 4 PM - 11 PM

Friday: 12 PM - 11 PM

Saturday: Full Day

Timeline

Front Desk Associate

Boomerang Departmental Store
04.2022 - 10.2023

Cashier

Burger Company
01.2021 - 02.2022

MBA - Project Management

Centennial College

Bachelor of Science - Civil Engineering

Amity University

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Viffaq Sidiqi