VIET PHAM
Toronto,Canada
Summary
Over 20 years’ experience of working in Software Project Management, Verification and Validation; Quality Improvements through team performance’s improvements,
Leading through KPI programs.
Experience in dealing and working with different cultures including North America, Europe, India and Asia Leadership, People management, motivation and train people to ensure best output and outcome
Overview
25
25
years of professional experience
Work History
Project Manager
Auvenir
01.2020 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
Director of Testing Group
TMA Solutions
09.2009 - 06.2019
- Leading multiple teams up to 450 members to perform the testing and development services for multi-billion dollars companies from North America
- Leading the group through KPI driven
- Build effective leadership team to help customer savings by doing more with less
- Business growth through cross sales on the existing accounts and winning new customers
- Quality improvement programs for 'products under testing' through test coverage improvements, through test escape from the fields, automation coverage, end-user scenarios testing,…
- Major issues reported during usage from end-user reduced significantly
- Products delivered meet customer expectations
- Business growth ~30% - 40% each year in last several years
Different Roles (Verification Engineer to Manager)
TMA Solutions
09.1999 - 09.2009
- Develop test cases, test plan, and test strategy for the product under test
- Generate report on daily, weekly and monthly
- Join the weekly call with oversea (North America, India, Ireland) to update status, technical discussion
- Team player and individual best performer
- Excellent in communication and problem solving
- Gained customers' confidence in Software Outsourcing to Vietnam
Education
Bachelor - Information technology
University of Sciences
Ho Chi Minh City07.1999
Skills
Project Management
Project Planning
Project planning and development
Project Scheduling
Staff Management
Cross-Functional Collaboration
Summaryofskillsandqualifications
- Over 18 years’ experience of working in Software Verification and Validation for Enterprise Software Communication, Quality Improvements through team performance’s improvements, KPI programs, test coverage improvements as well as end-user scenarios testing
- Experience in dealing and working with different cultures including North America, Europe, India and Asia
- Leadership, people management, motivation and train people to ensure best output and outcome
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Project Manager
Auvenir
01.2020 - Current
Director of Testing Group
TMA Solutions
09.2009 - 06.2019
Different Roles (Verification Engineer to Manager)
TMA Solutions
09.1999 - 09.2009
Bachelor - Information technology
University of Sciences
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