Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vienna Okpala

Winnipeg

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Shopright
04.2024 - 01.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Fax Supermarket
06.2023 - 03.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Wuse Within Supermarket
01.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Neuroscience

University of Winnipeg
Winnipeg, None
04-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English

Timeline

Sales Associate

Shopright
04.2024 - 01.2025

Sales Associate

Fax Supermarket
06.2023 - 03.2024

Sales Associate

Wuse Within Supermarket
01.2023 - 05.2023

Bachelor of Science - Neuroscience

University of Winnipeg

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Vienna Okpala