Vidya Vickraman
Halifax,NS
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RETAIL MANAGER
Freak Lunchbox
08.2023 - 08.2024
- Expert handling of customer queries and complaints
- Oversight of staff training and supervision
- Diligent maintenance of financial records
- Strategic inventory management
- Creative merchandising initiatives
- Regular communication with the general manager
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
Retail Supervisor
Carters Oshkosh
06.2023 - 08.2023
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
CORPORATE TRAINER
Nova Halifax
05.2022 - 03.2023
- Proficient in recruitment and training processes, using ATS, HRMS
- Effective on-the-job sales training
- Consistently meeting and exceeding sales targets
- Proven team management expertise.
- Conducted evaluations and observed employee performance to identify areas of improvement.
Corporate Trainer
Global Outsourcing Inc
06.2021 - 05.2022
- Developed training programs to meet company objectives.
SUPERVISOR/CASHIER
Walmart Canada
11.2019 - 09.2020
- Cash Handling
- Customer Service
- Conflict Resolution
- Schedule Management.
CAREER CONSULTANT
Gateway Institute of Recruitment and Services Pvt Ltd
09.2017 - 08.2018
- Collaborated with other professionals such as recruiters, employers, and Human Resources personnel to ensure successful outcomes for clients
- Facilitated one-on-one sessions with clients to discuss career goals, objectives, and action plans.
Education
POST DEGREE DIPLOMA IN SUSTAINABILITY BUSINESS PRACTICES -
College of the Rockies
Cranbrook, BC04.2021
BACHELOR OF BUSINESS ADMINISTRATION IN HUMAN RESOURCES MANAGEMENT -
University Institute of Technology
05.2017
HIGHER SECONDARY -
Lourdes Mount Higher Secondary School
Skills
- Recruitment and training
- Sales and Marketing Skills
- Team Management
- Customer Service Management
- Problem Solving and Communication skills
- Time Management
- Inventory Management
- MS Office Suit Proficiency
- Outstanding Communication Skills
- Coaching and Development
- Payroll Management
- HRIS and HRMS
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Full Professional
Tamil
Full Professional
Certification
- Microsoft Office Automation
- WES Education Accreditation
References
References available upon request
Timeline
RETAIL MANAGER
Freak Lunchbox
08.2023 - 08.2024
Retail Supervisor
Carters Oshkosh
06.2023 - 08.2023
CORPORATE TRAINER
Nova Halifax
05.2022 - 03.2023
Corporate Trainer
Global Outsourcing Inc
06.2021 - 05.2022
SUPERVISOR/CASHIER
Walmart Canada
11.2019 - 09.2020
CAREER CONSULTANT
Gateway Institute of Recruitment and Services Pvt Ltd
09.2017 - 08.2018
POST DEGREE DIPLOMA IN SUSTAINABILITY BUSINESS PRACTICES -
College of the Rockies
BACHELOR OF BUSINESS ADMINISTRATION IN HUMAN RESOURCES MANAGEMENT -
University Institute of Technology
HIGHER SECONDARY -
Lourdes Mount Higher Secondary School
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