Summary
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Generic

Vidya Ramarathnam

Halifax,NS

Summary

To obtain a meaningful and challenging position in a progressive organization to make use of my creative potential, which enables me to learn and also allows me for betterment in my career as well as my organization. Profile Have worked as Customer Executive (Analyst) with Scope International, Chennai in Strategic Information Management

Work History

Associate

Scope International
Chennai
  • Increased customer satisfaction significantly within department.
  • Collected, arranged and input information into database system.
  • Developed and updated tracking spreadsheets using Program.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.

Customer Service Cashier

Walmart Canada
Halifax, NS
10.2023 - Current
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

B.E - ECE

St Peters Engineering College (Anna University)
2010

Skills

  • Verbal and Written Communication
  • MS Office
  • Attention to Detail
  • File and Records Management
  • Microsoft PowerPoint
  • Customer Relationship Management
  • Microsoft Office
  • Customer Service

Accomplishments

  • UAT (User Acceptance Testing) done for FM systems according to Risk Management Information (RMI) to avoid all types of risks for the customers, using Cognos
  • DAT (Data Acceptance Testing) done for FM systems according to Performance Management Information (PMI) based on customer’s performance using TOAD
  • Project done in Engineering
  • A Low cost Extendable Framework for Embedded Smart Car Security System (Dec 2009 - Feb 2010) The system consist of a face detection sub-system (FDS), a GPS (Global Positioning System) module, a GSM (Global system for Mobile Communications) module and a control platform
  • FDS is used to detect the face of the driver and compares it with the predefined face of the car
  • With the help of web camera hidden in the car, FDS compares the obtained image with the predefined image and when the image mismatches, then information is passed on to the owner of the car through MMS, thereby owner obtains the image of the thief in his mobile as well as traces the location through GPS and then the car’s engine stops.
  • Have done course on Desktop Applications under AU-Enmasse School Linkage programme.

Timeline

Customer Service Cashier

Walmart Canada
10.2023 - Current

Associate

Scope International

B.E - ECE

St Peters Engineering College (Anna University)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Vidya Ramarathnam