Vidit Ranjan Bhargava
Toronto,Canada
Summary
A seasoned professional with a U.S. education and over 16 years of experience across Telecom and Banking, I’ve worked with Fortune-ranked companies and have over 7 years in Program/Project Management and as a Scrum Master, demonstrating a broad skill set and a drive for excellence. Champions change and innovation, with strong focus on continuous improvement, skill building, timely feedback and KPI related performance measures. Led the delivery of data intensive projects at RBS and FIL, developing and deploying scalable data solutions for retail banking and investments portfolios. Delivered one of a kind Machine-to-Machine pricing engine at Orange, connected to other network services providers like AT&T and British Telecom. Delivered the extremely complex, multi-million-dollar Corporate Banking Online project at First Tennessee Bank, USA in 2010. Lead and drive a client focused culture across multi-functional teams to deepen client relationships by promoting client obsession and achieve customer delight. Achieved delivery of large, big budget and highly complex technology programs liaising with multiple business partners and stakeholders, from across the organization. Take full accountability of the projects, with strong focus on productivity and governance. Exceptional Stakeholder Management experience across various geographies simultaneously, effectively addressing their concerns to further long-term interests and build trust. Manage resources, technology strategy, and alignment with business technology roadmaps related to applications. Facilitated Scrum ceremonies, planned releases and sprints, according to Agile Scrum guidelines. Experience with complete Project Lifecycle, Agile (Scrum and Kanban) and Waterfall Software Development Life Cycle (SDLC) methodologies and best practices Excellent organizational, analytical and communication (verbal and written) skills, utilizing software suites like MS Office (Word, Excel, PowerPoint and Outlook) and Google Workplace.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
Rogers Communications
04.2023 - Current
- Oversee the planning and implementation of multiple concurrent projects with budget of over CAD 4 million
- Ensure projects align with strategic business objectives and achieve the goal of enhancing and improving services provided to customers
- Manage project portfolios across multiple business units spanning across the organization to achieve strategies and project goals
- Mentor and coach junior project managers and team members, with the processes at Rogers and how project governance and processes are implemented
- Lead teams to deliver projects within specified budget and timelines, ensuring quality code delivery with full compliance of governance and processes
- Manage financials for the projects, keeping monthly variance with in +/-5% and overall variance within +/-10%
- Contribute to process improvement initiatives to enhance project delivery
- Provide on-site leadership, building and motivating team members to meet project goals
- Full project life cycle ownership from initiation to deployment, including project schedule, budget, task prioritization and Jira process management
- Report on project success criteria results, metrics, test, and deployment management activities
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
- Manage the day-to-day project activities and chair project management team meetings
Project Manager
Fidelity International Limited (FIL)
08.2019 - 10.2022
- Led the Continuous Improvement Program, where requirements from esteemed clients like Meta (Facebook), Microsoft, BMW, Disney, Credit Suisse, and many others are delivered
- Led 2 scrum teams with total of 25 direct/indirect reporting members, including Project Leads, Technical Leads, Testing Leads and Business Leads
- Managed escalations, resolved/mitigated project risks and escalated issues, where needed, to senior leadership
- Adept at managing and delivering multiple projects in parallel, with minor releases every week, and major releases every month
- Exercise end-to-end ownership of the projects – from ideation to delivery, using Agile Scrum and DevOps model, with technologies like Amazon AWS Lambda, S3 and DynamoDB
- Liaise with external vendors (DocuSign and SmartComms) for integration and project delivery
- Gather and analyze customer requirements from diverse business functions, and ensure the platform incorporates the most critical data capabilities
- Develop program vision and timelines, in collaboration with the Product Owner(s) and Technical Architects, and gain buy-in for the program vision across senior leadership
- Managed and coordinated all testing aspects including UAT testing tracking with the Operations and Client Servicing teams
- Project Plans – Created project plans, Gantt charts and tracked them using MS Project, Jira
- Financial Management – Planned hours, Actuals, overall cost, revenue, budget, and management of financial variance
- Risk Management – Managing all risks/issues, recorded them in RAID logs and communicated to stakeholders with mitigation/resolution plans or acceptance
- Schedule Management – Ensure all project milestones, deliverables, and go-live dates are met, and in case of any variance, all stakeholders are informed of the relevant reasons for the same
- Status Reports – Program status reports to senior stakeholders updated with all details, using PowerBI, for creating and sharing standardized reporting
- Change/Release Management - Managed all release and change management tasks in ServiceNow, and tracked the change records from initiation to closure
- Others - Resourcing, maintaining overall project status, resolving project management related issues that may arise, etc
- Ensure readiness of production implementations with thorough go-live plans, and formulating training plans by facilitating discussions, and articulating impact of changes
- Communicate long and short-term priorities across the organization in the form of product roadmap and focus on delivering a Minimum Viable version
- Monitor the delivery metrics to spot trends and take appropriate actions in the spirit of relentless pursuit of quality
Project Manager
Royal Bank of Scotland (NatWest)
02.2017 - 08.2019
- Collaborate with the Business Owners, Product Owners, Project Management, Development and Testing teams to keep track of the projects and the proceedings
- Engaged the resources from external/internal teams and managed their tasks, budget allocations and forecasting
- Created baseline project plans and resource plans using MS Project, and tracked the milestones with the same
- Charted process flows of the transaction and other details from multiple areas of banks to the messaging platform, using MS Visio
- Managed all change management tasks in ServiceNow, and tracked the change records from initiation to closure
- Successfully transformed the working model from Waterfall to Agile Scrum in the team
- Proactively identify and remove impediments for a smooth execution of the sprints
- Devised schedules for all scrum ceremonies and configured burn-down and velocity charts
- Kept Scrum Teams motivated, resolved problems, and shielded them from external influences
- Providing weekly/monthly project statuses for reporting to the RBS Technology Leadership
- Successfully implemented regulatory and mandatory projects like CMA (Competition and Markets Authority) Remedy project for issuing high priority Act Now Alerts to RBS customers
- Managed estimations and forecasts for projects in Oracle Business Suite and PlanView
- Managed complete governance for projects without any issues reported in audits
Product Owner/Lead Business Analyst
Capgemini India Pvt. Ltd. & PureTesting Pvt. Ltd.
03.2011 - 02.2017
- Company Overview: Client: Orange Business Services (OBS)
- Oversee all aspects of an engagement using planning, monitoring, and controlling processes
- Determined deliverables and approaches for business projects including process changes, technology changes and organizational impact
- Managed the end-to-end implementation of external telecom carrier interfaces within the internal application for machine-to-machine integration
- Clear and concise management of scope both via partnering with and influencing stakeholders
- Acted as the SME for OBS when working with external telecom providers to implement new interfaces with Meerkat application
- Liaised with business owners and stakeholders from France, UK, and USA to gather requirements
- Mapped data processes and produced business-driven data transformation rules, using MS Visio
- Implemented new processes and well-formatted documents for business requirement documents and use case templates
- Worked with SOA based XMLs for mapping between internal and external applications
- Liaised with development and testing vendor teams for requirements clarifications and reports
- Designed prototypes for the betterment of the usability of the application
- Client: Orange Business Services (OBS)
Lead Business Analyst
Egen Solutions Inc.
11.2008 - 10.2010
- Company Overview: Client: First Tennessee Bank (FTB), Memphis, TN (USA)
- Gathered Requirements, developed business cases, Data Flow Diagrams (DFD) and business rules for the multi-million-dollar Corporate Online Banking Upgrade project
- Identified various points of failures in the end-to-end transmission of BAI and NACHA files, and put together the rectification proposal which resulted in fixing of aged recurring issues
- Prototyped web page mockups for the application, proposing innovative ideas
- Created process flows and DFDs using flowcharts and UML in MS Visio
- Designated Subject Matter Expert (SME) for expertise in Treasury Services Banking products like ACH, Lockbox Receivables and Information Reporting
- Acted as an SME for the Quality Assurance team and helped them in writing test cases and test plans, resulting in the effective and thorough testing of the application, both front-end design and back-end testing
- Responsible for communicating with clients on critical issues and to facilitate understanding of new Cash Management reports
- Reverse engineered and documented Touch Tone IVR System and Charge-off DB Application
- Liaised with vendors and offshore teams for requirements clarification and status reports
- Client: First Tennessee Bank (FTB), Memphis, TN (USA)
Business Analyst
Egen Solutions Inc.
03.2008 - 10.2008
- Company Overview: Client: AT&T, San Antonio, TX (USA)
- Conducted discussion sessions to gather requirements, adopted the Waterfall SDLC methodology for designing and planning the application
- Initiated a complete Role-based Access Control (RBAC) implementation in the project to streamline permissions and entitlements of users
- Documented the technical requirements with complete details and steps required for the development of the application, and managed change requests with version control
- Reviewed application feasibility and its usability with developers and presented application prototypes to clients
- Developed technical design documents, including Data Flow Diagrams (DFD) and Unified Modeling Language (UML) Models using MS Visio
- Formulated test strategies and test plans for UAT and Interface testing
- Collaborated with testing and business owners in system, UAT and regression testing
- Client: AT&T, San Antonio, TX (USA)
Education
M.S. - Electrical Engineering
Illinois Institute of Technology
01.2008
B.Tech. - Electronics & Communications
U.P. Technical University
01.2005
Certification
- Scrum Master Certification
- ITIL v3 Foundation
Timeline
Project Manager
Rogers Communications
04.2023 - Current
Project Manager
Fidelity International Limited (FIL)
08.2019 - 10.2022
Project Manager
Royal Bank of Scotland (NatWest)
02.2017 - 08.2019
Product Owner/Lead Business Analyst
Capgemini India Pvt. Ltd. & PureTesting Pvt. Ltd.
03.2011 - 02.2017
Lead Business Analyst
Egen Solutions Inc.
11.2008 - 10.2010
Business Analyst
Egen Solutions Inc.
03.2008 - 10.2008
M.S. - Electrical Engineering
Illinois Institute of Technology
B.Tech. - Electronics & Communications
U.P. Technical University
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