Vidisha Dogan
Mississauga,Ontario
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Cashier /Customer Service Representative
Citizens National Bank
Georgetown, Georgetown
01.2014 - 11.2024
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Used suggestive selling techniques to promote add-on sales.
Customer Service Cashier
Sultan Ahmet ( Turkish Cusine)
Mississauga, ON
06.2023 - 12.2023
- Answered incoming phone calls from customers regarding product availability or store locations.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Collected credit card and cash payments to complete transactions for customer orders.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Quality Control Inspector
Denso (Manufacturing)
Guelph, ON
07.2015 - 03.2023
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Used specialized tools to take precise measurements of various aspects of samples.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
Education
Associate of Arts - Business Administration
International Saint Lucia School (ISSL)
Saint Lucia (Guyana)03-2015
High School Diploma -
Saint Stanislaus College
Guyana08-2008
Skills
- Payment Collection
- Returns Processing
- Customer Service
- POS Systems
Languages
Turkish
Professional
English
Full Professional
Spanish
Elementary
French
Elementary
Timeline
Customer Service Cashier
Sultan Ahmet ( Turkish Cusine)
06.2023 - 12.2023
Quality Control Inspector
Denso (Manufacturing)
07.2015 - 03.2023
Cashier /Customer Service Representative
Citizens National Bank
01.2014 - 11.2024
Associate of Arts - Business Administration
International Saint Lucia School (ISSL)
High School Diploma -
Saint Stanislaus College
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