Vidhi Shah
Customer Associate
London,ON
Summary
Goal-oriented customer associate with a proven ability to enhance customer satisfaction and streamline operations. Experienced in complaint handling and product sales, contributing to a positive shopping experience.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Customer Associate
Walmart (Arygle Mall)
05.2024 - 06.2025
- Processed transactions quickly using point-of-sale systems to enhance customer satisfaction.
- Assisted customers in locating products and resolving inquiries efficiently.
- Educated customers on promotions and loyalty programs to drive engagement.
- Responding empathetically to customers' concerns during difficult situations while offering appropriate solutions.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained accurate inventory levels through regular stock checks and organization.
- Responded empathetically to customers' concerns during difficult situations while offering appropriate solutions.
Education
Master of Arts - Archaeology
The Maharaja Sayajirao University of Baroda
Vadodara, India 05.2001 -
Skills
Point-of-sale operation
Inventory management
Product sales
Customer relations
Complaint handling
Customer insights
Teamwork and collaboration
Effective communication
Goal oriented
Timeline
Customer Associate
Walmart (Arygle Mall)
05.2024 - 06.2025
Master of Arts - Archaeology
The Maharaja Sayajirao University of Baroda
05.2001 -