Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vidhi Sevak

Grandpere ,AB

Summary

Responsible, thorough medical laboratory assistant with patient care background seeks to expand on current skill set and pursue opportunities for advancement with a respected, innovative healthcare company where exceptional customer service, attention to detail, and maintaining timely, accurate results is the standard. 

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Om India Food Center
09.2022 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Focusing on team communication by participating in weekly team meetings as a team member, resulting in a 30% weekly decline in damages and thereby increased productivity.
  • Managed Occupational Health and Safety protocols, ensuring a safe and Healthy environment for both team members and customers.


Medical Laboratory Assistant

CIMS Hospital
02.2021 - 02.2022
  • Ensuring specimens are acceptable for testing and preparing specimens for analysis.
  • Perform precise, effective phlebotomy on a wide demographic of patients.
  • Provide excellent customer service to phone-based inquiries for lab test results, add-on requests, and appointment scheduling.
  • Entering manual orders on specimens from outside facilities.
  • Tracking specimens to and from sister facilities, confirm that specimens are prepared properly for testing at reference laboratory.
  • Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Assisted with laboratory research projects to advance knowledge and discovery in healthcare.
  • Operated wide range of laboratory equipment and instruments to complete analysis.

Education

Advanced Diploma - Biotechnology

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2024

Bachelor of Science - Chemistry

Gujarat University
Gujarat,India
06.2018

Skills

  • Specimen preparation and cataloging
  • Phlebotomy 
  • Medical terminology
  • Manual order entry 
  • HIPAA 
  • Electronic medical records

 Multi-line Phone

Sterile Procedures

 Outpatient ordering systems

Appointment Management

Certification

  • phlebotomy

Timeline

Cashier

Om India Food Center
09.2022 - 05.2024

Medical Laboratory Assistant

CIMS Hospital
02.2021 - 02.2022

Advanced Diploma - Biotechnology

Centennial College of Applied Arts And Technology

Bachelor of Science - Chemistry

Gujarat University

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Vidhi Sevak