Summary
Overview
Work History
Education
Skills
Timeline
References
CustomerServiceRepresentative

Vidhi Parsana

Ontario,Canada

Summary

Results-driven professional with a proven track record in project management, problem-solving, and team collaboration. Thrives in fast-paced environments and excels at meeting tight deadlines and optimizing processes. Strong communication and interpersonal skills coupled with adaptability make for a valuable asset in any challenging work setting.

Overview

2
2
years of professional experience

Work History

Customer service representative

Walmart
Canada
10.2023 - Current
  • Handling customer's concerns
  • Provide excellent customer service
  • Conveying all the services effectively in a fast-paced environment
  • Maintaining high level of professionalism
  • Responsible to exhibit a consistent, positive client experience and resolving client concerns
  • Attending training sessions to grow knowledge of products and to develop customer service skills
  • Performing other duties as the need arises.
  • Worked effectively in fast-paced environments.

Assistant Salesperson

Dmart Mall
01.2020 - 01.2021
  • Meeting new clients on daily basis and explaining them about products
  • Maintaining customer's database and making daily reports
  • Getting feedback from customers
  • Solving customer's queries and providing with required services
  • Meeting corporate delegates and getting business from them.

Education

Applying Business Analytics -

Michigan state university- Remote
01.2024

International exchange program - 2019 ( Web data management and Wireless communication) -

Laurentian University
Sudbury, Ontario
12.2022

B.Tech: Information Technology -

Gujarat Technological University
Ahmedabad, Gujarat
12.2020

Skills

  • Creative problem-solving abilities
  • Proficient in Adobe Creative Suite
  • Strong typography skills
  • Excellent attention to detail
  • Effective communication and collaboration
  • Ability to work under pressure
  • Proficient in branding and visual identity
  • Knowledge of print and digital design
  • Adaptable to new design trends and technologies
  • Ability to electively present design concepts to clients
  • Problem Resolution
  • Appointment Scheduling

Timeline

Customer service representative

Walmart
10.2023 - Current

Assistant Salesperson

Dmart Mall
01.2020 - 01.2021

Applying Business Analytics -

Michigan state university- Remote

International exchange program - 2019 ( Web data management and Wireless communication) -

Laurentian University

B.Tech: Information Technology -

Gujarat Technological University

References

References available upon request.

Vidhi Parsana