Vidhi Modi
Edmonton
Summary
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Energetic Cook with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Leave of Absence Coordinator
Organizational Solutions INC.
11.2023 - Current
- Enhanced employee satisfaction by efficiently managing and coordinating leave of absence requests.
- Reduced processing time for leave applications by implementing a streamlined system for tracking and recording absences.
- Ensured compliance with federal, state, and company leave policies through meticulous monitoring and documentation of all leaves of absence.
- Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
- Assisted HR department in developing comprehensive leave policies that met the needs of both employees and the organization.
- Coordinated seamless transitions for employees returning to work after extended leaves of absence, ensuring appropriate accommodations were made when necessary.
- Improved communication between departments by serving as the primary point of contact for all leave-related inquiries.
- Maintained accurate records of employee leaves, ensuring proper payment adjustments were made according to company policy.
- Collaborated with medical professionals to verify documentation supporting employee leave requests, maintaining strict confidentiality at all times.
- Facilitated smooth integration back into the workplace by providing regular updates on expected return dates for employees on leave.
- Managed the administration of short-term and long-term disability benefits, coordinating with insurance providers to ensure timely processing of claims.
Medical Office Assistant
Tamarack Sports Physiotherapy
09.2023 - 11.2023
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Assisted in reducing pain levels for patients through therapeutic massage techniques and electrotherapy treatments.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
Cook
Wild Wing Restaurant
07.2022 - 07.2023
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Managed opening and closing shift kitchen tasks.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Trained and supervised cooking staff to expertly meet daily needs.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Monitored food quality and presentation to maintain high standards.
Overnight Customer Service Associate
Walmart
05.2020 - 04.2022
- Collected and packed Orders place through online services via Mobile app and website.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Set out deliveries of the packed orders with delivery options selected during the placement of orders as per time schedule.
- Delivered prompt service to prioritize customer needs.
Education
Vocational Diploma - Secretary Studies
CCSQ College
Longueuil, QC12.2021
Higher Secondary School - Science
Lourdes Convent High School
Surat India 04.2019
High School -
Pawar Public School
Mumbai04.2017
Skills
- Cleaning and Organization
- Quality Assurance and Control
- Food Plating and Presentation
- Safe Food Handling Procedure
- Health Codes Understanding
- Food Handlers Certification
- Compliance Monitoring
- Microsoft Office
- Workers' compensation
- Discretion and Confidentiality
- Insurance Claims
- Return-to-Work Programs
- Phone and Email Etiquette
- Payment collection and processing
- Appointment Scheduling
Timeline
Leave of Absence Coordinator
Organizational Solutions INC.
11.2023 - Current
Medical Office Assistant
Tamarack Sports Physiotherapy
09.2023 - 11.2023
Cook
Wild Wing Restaurant
07.2022 - 07.2023
Overnight Customer Service Associate
Walmart
05.2020 - 04.2022
Vocational Diploma - Secretary Studies
CCSQ College
Higher Secondary School - Science
Lourdes Convent High School
High School -
Pawar Public School
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