Vidhi Joshi

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• Responsible for scheduling and workforce coordination of PSWs and nurses to ensure uninterrupted client care
• Process new intakes and maintain timely CIS updates using Procura and HPG systems
• Manage PSW service delivery across Guelph, Wellington County, Kitchener-Waterloo, Woolwich, and Wellesley
• Coordinate palliative nursing services for clients in Guelph and Wellington County
• Maintain compliance with organizational standards while optimizing staffing efficiency

• Provide interpretation services at St. Joseph's, Victoria, and University Hospital, bridging communication gaps between patients and healthcare providers.
• Assist non-English-speaking patients in understanding medical terminology, diagnoses, treatment plans, and discharge instructions.
• Ensure accurate and confidential communication, enhancing patient care and informed decision-making.
• Support medical staff in delivering clear, culturally sensitive information to patients and their families.

Permanent part-time

• Manage referrals and oversee administrative processes for 70-80 dialysis patients daily, ensuring efficient coordination between patients, healthcare providers, and hospital departments.
• Maintain and organise patient records, ensuring accuracy, compliance, and timely updates for seamless patient care.
• Schedule and coordinate patient appointments, dialysis treatments, pre-transplant evaluations, and multidisciplinary team meetings.
• Prepare, proofread, and organise and manage documents, including patient’s referrals, patient education materials, reports, presentations, and administrative correspondence.
• Facilitate and document divisional and patient care meetings, including agenda preparation, minute-taking, and follow-up on action items.
• Receive, prioritise, and respond to incoming communications, addressing patient inquiries and escalating urgent matters as needed.
• Liaise with nephrologists, transplant coordinators, and hospital departments to streamline workflows and improve operational efficiency.

Temporary part-time

• Maintain accurate pre- and post-operative records, ensuring compliance with hospital policies.
• Coordinate with surgeons, nurses, and residents to streamline surgical workflows and scheduling.
• Prepare medical documentation, consent forms, and patient histories for surgical teams.
• Facilitate interdepartmental communication to enhance surgical planning and patient management.
• Ensure proper record-keeping and follow-up for seamless post-operative care.

• Lead the 'Unwind' project, addressing the intersection of mental health and diabetes to enhance patient well-being.
• Provide counseling and education to patients and caregivers as the Gujarat Chapter Head of the 'Back 2 Basic' initiative, conducting seminars and awareness programs.