VIDA OSEI-BONSU
Mississauga,ON
Summary
To be able to employ my academic knowledge, skills, ethics, moral values, learn to adapt and stay relevant in the business environment where I find my self for the foreseeable future
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
23
23
years of professional experience
Work History
Personal Support Worker (Nursing Team)
Silverthorn Community Care
Mississauga, Ontario
08.2024 - Current
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Transported clients to medical appointments or other destinations as needed.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Ensured that all necessary supplies are available for providing quality patient care.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients get in and out of beds and wheelchairs.
Operations Manageress
OKOMFO ANOKYE RURAL BANK PLC
Kumasi, Ghana
04.2019 - 03.2024
- Account opening and banking product enquiries
- Cash at Vault Management
- Cheque drawing, clerical and administrative duties
- Excellent Customer service
- Entry passing, data and report query
- Financial returns and update of ledger accounts
- Cash Analysis and Bank Reconciliation
- Provided leadership during times of organizational change or crisis situations.
- Analyzed business performance data and forecasted business results for upper management.
Branch Cordinator
GN BANK
11.2014 - 12.2018
- Ensuring compliance with banking regulation and protocol
- Loan assessment, disbursement and recovery
- Analysing client needs and recommend sale of appropriate Banking products
- Deposit mobilisation
- Coordinated branch operations to ensure efficient customer service.
CASHIER
MELCOM GHANA LTD
07.2012 - 10.2014
- Cash receipts
- Accurate data entry
- Packaging, Sorting and Inventory Control
- Collected payments and provided accurate change.
09.2002 - 06.2005
Education
Associate of Applied Science - Health And Fitness
Humber Polytechnic
Canada, ON04-2026
High School Diploma -
CIMT COLLEGE
Canada, ON07-2024
Bachelor of Arts -
University of Education Winneba
GhanaWest African Secondary School Certificate Examination -
Kumasi Girls High School
GhanaSkills
- Writing
- Communication Skills
- Leadership Skills
- Microsoft Office
- Multitasking
- Scheduling
- Team Player
- Innovation
- Supervisory Roles
- Cash Management
- Asset Management
- Voucher Passing
- Record Keeping
- Customer Service
- Patient care
- Health coaching
- Basic life support
- Time management
- Dependable and responsible
- Respectful and compassionate
- Care plan management
- Empathetic listening
- Behavior redirection
- Cultural sensitivity
- Dementia care
- Social support
- Fall prevention
- Daily living support
References
- Mr. Paul Kwabena Oduro, Chief Executive Officer, OKomfo Anokye Rural Bank Plc, amistypaul@yahoo.com, +233501628452
- Ernest Ofori, Manager, NEW LIFE AGENCY, ernestofori331@gmail.com, +233244622531
- Pinak Oza, Instructor, COLLEGE. pinak.oza@cimtcollege.com, 0016474866033
- Roxanne Aaron, Supervisor, Silverthorn Community Care. roxanne.aaron@silverthorne.com, 0014167293271
Hobbies
- Singing and listening to music
- Cooking
- Going to the gym
Certificate
- National Association of career college (PSW Cert )
- Standard first Aid & CPR Cert
- Mask Fit Cert
- TBC on the Run (UBC HEALTH) . Introduction to interprofessional collaboration, Role clarification of negotiating.
- CIMT College Cert
- University of Education (BA)
Program Studied
- Banking and finance
- Anatomy and Physiology
- Fitness Assessment
- Nutrition, Health and Wellness
- Personal Support Work
- Group Exercise
- Arts & Science
Timeline
Personal Support Worker (Nursing Team)
Silverthorn Community Care
08.2024 - Current
Operations Manageress
OKOMFO ANOKYE RURAL BANK PLC
04.2019 - 03.2024
Branch Cordinator
GN BANK
11.2014 - 12.2018
CASHIER
MELCOM GHANA LTD
07.2012 - 10.2014
09.2002 - 06.2005
Associate of Applied Science - Health And Fitness
Humber Polytechnic
High School Diploma -
CIMT COLLEGE
Bachelor of Arts -
University of Education Winneba
West African Secondary School Certificate Examination -
Kumasi Girls High School