VIDA GHUNNEY

Value Driven Development

• Help teams maintain a customer centric and value driven approach to Product Development
• Help Product Owner and team to define and measure Business Value
• Work with Product Owners to build an ongoing feedback loop with the customer
• Optimized Business Processes: Implement and integrate NetSuite ERP within Agile frameworks to streamline financial management, inventory control, and customer relationship processes, improving overall operational efficiency
• Real-Time Decision Making: Leverage NetSuite’s real-time data and reporting capabilities to provide Agile teams with the critical insights needed to make fast, informed decisions, reducing decision-making time by 25%
• Cross-Functional Collaboration: Foster seamless collaboration across departments, including finance, sales, marketing, and support, using NetSuite’s integrated platform to ensure alignment with Agile sprint goals and improve workflow transparency
• Automation of Routine Tasks: Automate key business operations such as invoicing, order processing, and financial reporting, resulting in a 30% reduction in administrative workload and allowing Agile teams to focus on high-priority tasks
• Customization and Scalability: Tailor NetSuite’s modules to suit the specific needs of Agile teams, ensuring scalability and flexibility to meet changing project requirements and business growth
• Project Management Support: Utilize NetSuite’s project management tools to track sprint progress, manage resources, and adjust timelines based on real-time feedback, leading to on-time project delivery and improved team performance.

Teaching & Mentoring

• Mentor teams and individuals by sharing their own knowledge and experience of agile
• Act as SCRUM Master for two teams, focusing on providing guidance on agile mindset and practices, self-organization, collaboration, and continuous improvement
• Educate teams on agile practices, frameworks/methods, measurements, and roles (e.g., Scrum, Kanban, Story Writing, etc.) through both formal and informal sessions (e.g., training classes, lunch & learns and hands on sessions)
• Assist Scrum Teams in transforming from Waterfall to Agile Software development

Change Agent

• Act as a change agent, helping remove organizational barriers to delivery/agility that exist outside of the team, and introducing new approaches that will improve team performance
• Support the Product Owner –Helped the Product Owner in their management of the backlog, including priorities, scope, resourcing, and timescales; and ensured the Team are committed to the plan based on collaborative agreement
• Responsible for reinforcing the Scrum Team’s agreed lightweight set of rules. These may include Scrum rules, processes and practices supporting quality, CI/CD, WIP, Definition of Ready, Definition of Done
• Help the scrum team achieve higher levels of scrum maturity

Coaching

• Observe teams in action to understand current state, works with team to identify opportunities for growth, and helps them create and action plan to achieve the growth
• Partner with Product Owners and Scrum Masters to provide individual coaching related to their specific Agile roles
• Lead and coach the organization in its’ Agile journey with the goal of developing high performing teams

Interviews

• Prepare the interview guide and conduct interviews for scrum master positions in the organization

• Supported implementation and optimization of Electronic Health Records (EHRs) including Epic, Cerner, and Meditech
• Collaborated with clinical and IT teams to ensure effective clinical integration and interoperability across departments.
• Applied FHIR (Fast Healthcare Interoperability Resources) and HL7 standards to enable secure and standardized data exchange between healthcare systems
• Contributed to the development and testing of RESTful APIs for mobile health applications and third-party integrations
• Conducted workflow analysis and provided tech-based recommendations to improve clinical efficiency and patient care outcomes
• Ensured compliance with HIPAA/PHIPA regulations in the handling and transmission of health data
• Leveraged health informatics tools to support population health reporting and data-driven decision-making
• Influenced and facilitated decision making with Product Owners and the Team to ensure the team is maximizing the business value delivered each sprint
• Assisted in the team’s maturity and development while holding teams accountable for their commitments
• Built a productive environment and instills a sense of ownership and pride within the development team
• Trained members in Agile practices and implemented Agile Scrum practices which helped the team increase their velocity by 30%
• “Challenged” the team on evaluations to produce fair and high-quality estimates according to the challenges and risks
• Facilitated Agile meetings and events including daily scrum, sprint planning, sprint demo backlog refinement (with the Product Owner), sprint review and retrospective meetings
• Acted as a true leader who guides and mentored the Scrum team in self-organization, cross-functional skillset, and domain knowledge
• Adapted Agility best practices to the reality of the organization to ensure adherence and demonstrate the success of the framework
• Collected and shared relevant metrics to help teams make appropriate decisions and necessary changes
• Provided guidance to teams on user story and acceptance criteria development and management

• Ensured quality control of the product backlog and the various sessions (sprint planning meeting, product backlog maintenance, estimation sessions and sprint review
• Ensured transparency on the progress of the work. Took charge of and followed up on obstacles raised by the team
• Ensured the consistency of the tasks of the sprint backlog with the commitments made on the functionalities of the product backlog
• Guided the product owner to maximize return on investment, achieved goals and managed the product backlog
• Supported the Scrum team in the implementation and use of the Agile approach in the context of major projects
• Ensured that the Scrum team is functional, productive and that it was properly organized. Ensured the efficient use of the Agile approach and tools as well as respect for Agile values. Identified and monitored performance indicators
• Organized and ensured good artifact health, specifically the definition of “done” (DoD), and the proper conduct of ceremonies with the team
• Tracked and communicated team health and progress using metrics such as Burn down Charts, Velocity Charts and Capacity planning sheets
• Supported the Product owner with the product backlog by suggesting that user stories are written using the INVEST criteria. Worked closely with the Product Owner to ensure that the product backlog is well refined and up to date
• Took ownership of the overall vision of needs, problems, opportunities, and issues
• Reviewed /Tested user stories to ensure they meet the acceptance criteria prior to User Acceptance Testing

• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
• Facilitated and engaged in business analysis, user experience and technical conversations across platforms and multiple levels of influence
• Onboarded over 70 team members, organized and delivered agile training and refresher sessions on a variety of agile frame works like Kanban, Safe and Scrum
• Provided proactive coaching to the team and recommends continuous improvement of processes to optimize team productivity
• Supported product owners (PO) in establishing and updating the product backlog
• Facilitated discussion leading to collective decision-making, goal setting and conflict resolution within the team
• Removed impediments to delivery success through the proactive management of external dependencies, medium-to-high complexity team problem-solving and the development of new solutions or approaches to ongoing challenges
• In collaboration with the PO, made sure a project progress report is always available to stakeholders
• Helped the team adopt Lean-Agile behaviors, values and the practices encouraged by the centers of excellence (CoE)
• Improved sprint predictability and average velocity by over 25% by promoting conversations with the teams on how to prevent over-commitment

• Facilitated discussion, decision making, and conflict resolution
• Assisted with internal and external communication, improving transparency, and radiating information
• Supported and educated the Product Owner, especially on product backlog refinement and maintaining the product backlog
• Provided all support to the team using a leadership style whenever possible and leading by example
• Coached teams where Agile principles may not yet be fully understood or adopted, and encourage regular discipline and readiness
• Facilitated estimation, forecasting and outward coordination and communication on behalf of your teams
• Guided the team and organization on how to use Agile/Scrum practices and values to delight customers
• Removed impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
• Guided the team on how to get the most out of self-organization
• Guided the team on self-organizing to fill in the intention gaps left in the Agile/Scrum frameworks
• Facilitated and coordinated weekly estimation meetings to provide high-level sizing (story points) of backlog items.
• Ensured cross-team coordination with the other SCRUM Masters and manage dependencies between teams and external contributors
• Maintained and reported on team’s relevant metrics and monitor team’s progress towards the project’s milestones
• Facilitated scrum events such as sprint planning, sprint reviews, sprint retrospectives by engaging team members and stakeholders as needed

• Was responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Worked toward improving our continuous delivery release process in collaboration with development, Quality Assurance (QA) and operations
• Coached the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• Partnered with the Product Managers and Development leads to support short and long-term release planning, and to keep work backlog healthy and prepared for execution
• Resolved team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Contributed to the advancement and improvement of Agile practices within the organization.
• Facilitated and supported all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Acted as a leader who coached and supported Agile teams assigned to work on important department initiatives and projects.
• Supported Scrum Team to define clear sprint goals and S.M.A.R.T objectives