Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vida Farahmand

North York,ON

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

18
18
years of professional experience

Work History

Executive and Social Media Assistant

Trust Legal Services
12.2023 - Current
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Interviewed, recruited and trained new onboarding candidates.
  • Designed paid client ads for use on diverse social media platforms.
  • Optimized website content and images to improve search engine rankings.
  • Created customized marketing materials to increase product awareness.
  • Crafted and implemented strategies to increase search visibility and website traffic.
  • Collected and analyzed Web metrics such as visits, time on site and page views per visit.

Certified Translator and Office Manager

Pendar Translation Bureau
08.2019 - 10.2023
  • Maintained up-to-date knowledge of industry-specific terminology, providing highly specialized translations for clients.
  • Managed multiple projects simultaneously, prioritizing tasks to meet strict deadlines without compromising quality.
  • Identified potential challenges during projects early stages allowing timely adjustments ensuring delivery remained on schedule.
  • Assisted in developing training programs for junior translators enhancing their skills set contributing to overall team performance improvement.
  • Ensured client satisfaction by providing high-quality translations that met or exceeded expectations.
  • Acted as a liaison between clients and fellow translators, fostering clear communication and smooth collaboration throughout projects.
  • Collaborated with team members to complete large-scale translation projects within tight deadlines.

Translator and Customer Care Executive

Pendar Translation Bureau
02.2014 - 07.2019
  • Translated documents from Persian to English and vice-versa.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Enhanced customer support by translating help guides and online support resources.
  • Supported legal teams by translating sensitive documents with precision and confidentiality.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.

Translator and Customer Relations Coordinator

Canpars Immigration Services
07.2009 - 12.2013
  • Translated clients' immigration application documents
  • Supported legal teams by translating sensitive documents with precision and confidentiality.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Coordinated closely with immigration consultants in reviewing clients' files for adopting the best translation policies.
  • managed and maintained relationships with clients, ensuring their needs were met and their experience was positive

Commercial Correspondence Translator

Khazar Yadak Tehran Company
07.2007 - 04.2009


  • Collaborated with the commercial manager to ensure accuracy of commercial correspondences.
  • Developed a strong working knowledge of industry-specific terminology through extensive research and continuous professional development.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Provided comprehensive language services to facilitate international business expansions.
  • Expanded market reach by translating marketing materials and product descriptions.

Education

Ph.D. - Art And Cultural Studies

Tarbiat Modarres University
Tehran, Iran
06-2019

Master of Arts - Advanced Art Studies

University of Tehran
06-2013

Bachelor of Arts - English Language And Literature

Shahid Beheshti University
Tehran, Iran
06-2007

Skills

  • Interpersonal skills
  • Operations management
  • Executive support
  • Customer-oriented
  • Customer relations
  • Brand awareness
  • Social media strategy
  • Marketing tools
  • Calendar management
  • Multimedia editing
  • Analytics tracking

Languages

Persian
Native or Bilingual
English
Full Professional

Timeline

Executive and Social Media Assistant

Trust Legal Services
12.2023 - Current

Certified Translator and Office Manager

Pendar Translation Bureau
08.2019 - 10.2023

Translator and Customer Care Executive

Pendar Translation Bureau
02.2014 - 07.2019

Translator and Customer Relations Coordinator

Canpars Immigration Services
07.2009 - 12.2013

Commercial Correspondence Translator

Khazar Yadak Tehran Company
07.2007 - 04.2009

Ph.D. - Art And Cultural Studies

Tarbiat Modarres University

Master of Arts - Advanced Art Studies

University of Tehran

Bachelor of Arts - English Language And Literature

Shahid Beheshti University

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Vida Farahmand