Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vida Casares

Fresno

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

1
1
year of professional experience

Work History

Volunteer

Frsesno First Kitchen
07.2023 - 11.2023
  • Maintained a clean and sanitized workspace, following strict hygiene guidelines to ensure food safety.
  • Streamlined meal preparation by efficiently assembling dishes according to recipes provided.
  • Contributed to team collaboration by actively participating in staff meetings and offering suggestions for improvement.
  • Supported a positive dining experience by promptly addressing guest concerns or requests.
  • Ensured on-time meal service by effectively coordinating tasks with other volunteers during high-volume periods.
  • Developed strong communication skills while collaborating closely with diverse team members on daily tasks and special events.
  • Consistently met deadlines for meal service by efficiently completing assigned tasks while maintaining high-quality standards.
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Removed trash and cleaned kitchen garbage containers.
  • Pushed, pulled and transported large loads and objects.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

Phone Representative

Energy Star Construction
03.2023 - 04.2023
  • Improved customer satisfaction by providing timely and accurate information on products and services.
  • Resolved customer complaints efficiently, maintaining a high level of professionalism and empathy.
  • Streamlined call handling processes for increased productivity and reduced average call times.
  • Exceeded sales targets consistently through persuasive communication and effective product presentation.
  • Built strong rapport with customers, establishing trust and fostering loyalty to the brand.
  • Managed multiple phone lines simultaneously, prioritizing calls effectively to maintain quality service standards.
  • Participated in training programs, applying new knowledge to enhance skills and job performance.
  • Handled difficult situations calmly, utilizing conflict resolution techniques for successful outcomes.
  • Supported promotional campaigns effectively by informing customers about special offers during calls.
  • Retained dissatisfied customers by offering tailored solutions that addressed their specific needs or issues comprehensively.
  • Adapted communication style according to individual caller requirements, resulting in enhanced customer experiences.
  • Collected valuable data from callers via surveys; contributed insights which helped refine marketing strategies.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Responded to customer calls and emails to answer questions about products and services.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Approved and terminated customer contracts upon request.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

No Degree - Colinary Arts

New Millennium Secondary
Gardena, CA
06.2007

Skills

  • Volunteer Recruitment
  • Flexible Schedule
  • Answering Phones
  • Food Distribution
  • Data Entry
  • Recordkeeping
  • Record preparation
  • Organized and Efficient
  • Supply Coordination
  • Public Speaking
  • Attention to Detail
  • Team Collaboration

Timeline

Volunteer

Frsesno First Kitchen
07.2023 - 11.2023

Phone Representative

Energy Star Construction
03.2023 - 04.2023

No Degree - Colinary Arts

New Millennium Secondary

Similar Profiles

CREATE PROFILE
Vida Casares