Victory Ugwuanyi
Brandon,MB
Summary
- Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service ensuring all order are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Prep Cook
Tantanlizer Foods
09.2021 - 09.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service Representative
Juma Foods
06.2021 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier / Line Cook
Roban Store
03.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Bachelor Of Nursing - Nursing
Brandon University
Brandon, MBHigh School Certificate -
Command Day Secondary School
Enugu, Nigeria 09.2021
Skills
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Efficient multitasking
- Teamwork and Collaboration
- Active listener
- Multitasking and Organization
Reference
References available upon request.
Timeline
Prep Cook
Tantanlizer Foods
09.2021 - 09.2023
Customer Service Representative
Juma Foods
06.2021 - 07.2022
Cashier / Line Cook
Roban Store
03.2020 - 03.2021
Bachelor Of Nursing - Nursing
Brandon University
High School Certificate -
Command Day Secondary School
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