Victory Opia
Smithers,British Columbia
Summary
Dependable employee establishing rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Lancashire and South Cumbria NHS Foundation Trust
06.2023 - 01.2025
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Care Support Worker
Leonard Cheshire Disability
12.2022 - 05.2024
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Coordinated transportation services for clients'' medical appointments or other essential outings.
- Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
- Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Maintained accurate records of patient progress, ensuring continuity of care across multidisciplinary teams.
- Delivered exceptional customer service to both clients and their families by consistently exceeding expectations.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Monitored vital signs regularly to detect any potential health issues early on, allowing for timely intervention when needed.
- Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
Young People Support Wprker
Nineteen Recruitment
07.2022 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
Education
B.Sc - Pharmacology
Delta State University
Nigeria06.2019
Skills
- Crisis Intervention
- Psychosocial assessment
- Patient evaluations
- Progress monitoring
- Case documentation
- Problem-Solving
- Excellent Communication
- Decision-Making
- Teamwork and Collaboration
- Organization and Time Management
- Active Listening
- Written Communication
- Attention to Detail
Certification
Physical Health in Mental Health
Enhanced Life Support
Autism Awareness
Data Security Awareness
Equality, Diversity and Inclusion
Fire Safety
Infection Prevention and Control
Moving and Handling
Learning Disability
Therapeutic Observations Training
Personal Information
Title: Healthcare Support Worker
Timeline
Mental Health Support Worker
Lancashire and South Cumbria NHS Foundation Trust
06.2023 - 01.2025
Care Support Worker
Leonard Cheshire Disability
12.2022 - 05.2024
Young People Support Wprker
Nineteen Recruitment
07.2022 - 11.2022
B.Sc - Pharmacology
Delta State University
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