Victor Jr Olarve
Toronto
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
7
7
years of professional experience
Work History
Accounts Manager
PcXtra Touch Solutions
03.2022 - Current
- Managed multiple accounts by processing orders, troubleshooting tech issues, and onsite visits if needed
- Microsoft Excel: Recorded and monitored serial numbers, account information, and submitted quotes for potential customers
- Microsoft Word: Created manuals to help customers use our product, as well as create shipping labels for the customer
- Shipping and Receiving: Assisted the warehouse team by managing shipments. Logging any units being shipped out and received.
- Cold called potential customers in order to boost sales and increase revenue
Sales Associate
Telus
04.2023 - 06.2023
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Supervisor, Sales Associate
CN Tower
11.2019 - 03.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Real Fruit Bubble Tea
03.2017 - 10.2019
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Business Administration - Financial Planning
Seneca College
Toronto, ON04.2023
Film Production
Toronto Film School
Toronto, ON12.2019
Marshall McLuhan Catholic Secondary School
Toronto, ON06.2018
Skills
- Microsoft Excel and Word
- Business Administration
- Data Entry
- Error Identification
- Account Management
- Budgeting
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Goal-Oriented
- Outgoing Personality
- Sales expertise
Timeline
Sales Associate
Telus
04.2023 - 06.2023
Accounts Manager
PcXtra Touch Solutions
03.2022 - Current
Supervisor, Sales Associate
CN Tower
11.2019 - 03.2022
Manager
Real Fruit Bubble Tea
03.2017 - 10.2019
Business Administration - Financial Planning
Seneca College
Film Production
Toronto Film School
Marshall McLuhan Catholic Secondary School
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