Conducted brainstorming workshops, encountered stakeholders to understand and integrate their business needs into technology requirement
Elicited actual stakeholder needs, which entails investigating and clarifying their expressed needs and wants to identify underlying issues and causes.
Gathered requirements for effective Business Process Management to create a smooth business-as-usual flow and redesign operational and IT systems expansion plans
Developed testing documentation User Stories, Acceptance Criteria, Test Scripts cases and Behavior-Driven Document/what-if scenarios
Utilized AWS cloud storage (S3) mechanism deliver safe storage of e-commerce projects data , Software development (SDLC), API projects, Fin-tech Application deployments
Piloted organization's continuous process improvement through innovative, analytical, quantitative and qualitative data modelling and analytics skillset to drive cross-functional efficiencies and improve service delivery to the clients
Conducted root cause analysis and change impact analysis, assessed and managed key stakeholders
Implemented effective communication plans, creating and delivering knowledge-sharing sessions with collaborative tools such as Basecamp, Mural
Microsoft Office Suites (Excel, PowerBI)
Amazon Web Service (AWS) Cloud Solution Architecture June 2022 – October 2022
Google Cybersecurity 2024
Ontario Health And Safety ( Ministry Of labour, Traing and Skils Development) 2024
Workplace Hazardous Materials Information System (WHMIS) 2024
CLBPT Assessment.