Victoria Wang
OAKVILLE,ONTARIO
Summary
Customer-focused retail professional with a proven track record of delivering outstanding sales and service. Dedicated to creating a welcoming environment for all customers and offering support as needed. Possesses advanced knowledge of fashion trends and popular styles. Highly skilled language translator with broad experience in translating diverse content. Display strengths in maintaining cultural context and linguistic subtleties while ensuring comprehension in target languages. Have contributed to business growth by bridging communication gaps, fostering understanding, and facilitating collaboration across language barriers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Charming Optical
Mississauga, Ontario
10.2022 - 04.2024
- Assisted in training new employees on proper use of equipment and safety protocols.
- Demonstrated knowledge of store products and services.
- Operated point-of-sale systems accurately to process payments from customers.
- Provided product information and answered customer questions.
- Processed returned merchandise according to company policies.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Photography Assistant
Charming Optical
Mississauga, Ontario
10.2022 - 04.2024
- Conducted research online to locate appropriate locations for outdoor photo sessions.
- Operated a variety of camera systems and lenses to capture high quality images.
- Collaborated with graphic designers on layout designs for print media projects.
- Maintained an inventory of photographic supplies such as film, batteries, memory cards.
- Edited raw image files in Adobe Photoshop for post-production work.
- Processed orders from clients promptly upon completion of the photo shoot assignment.
- Provided technical support when needed by troubleshooting any issues that arose during a shoot.
Cashier
Ethic supermarket
Milton, Ontario
02.2022 - 10.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
Server
K&B sushi
Oakville, ON
10.2019 - 02.2022
- Satisfied customers by topping off drinks and anticipating condiments, napkins, and other needs.
- Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients, and allergens.
Server
Organique juice bar
Mississauga , ON
06.2019 - 08.2019
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Inventoried food supplies to determine needs and replenish stations.
- Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Education
Bachelor of Arts - Professional Photography
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04-2025
High School Diploma -
John Fraser Secondary School
Mississauga, ON06.2021
Skills
- Menu memorization
- Professional Appearance
- Store maintenance
- FLUENT IN Mandrian
- Dish preparation
- Price memorization
- Food safety understanding
- Relationship management
- Safe food handling
- Menu knowledge
- Sales Techniques
- Customer Service
- POS System Operation
Languages
English
Professional
Mandrian
Full Professional
Japanese
Full Professional
Timeline
Retail Sales Associate
Charming Optical
10.2022 - 04.2024
Photography Assistant
Charming Optical
10.2022 - 04.2024
Cashier
Ethic supermarket
02.2022 - 10.2022
Server
K&B sushi
10.2019 - 02.2022
Server
Organique juice bar
06.2019 - 08.2019
Bachelor of Arts - Professional Photography
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
John Fraser Secondary School
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