Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Vataja

Victoria,BC

Summary

Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Health Care Assistant Practicum 174

Alberdeen Long Term Care
07.2024 - 07.2024

- Assisting with patient activities of daily life

- Reporting and recording

-Use of all transfer devices for residents

- Administration of medicated creams

- Professional communication with the team

-Seeking clarification when needed



Health Care Assistant Practicum 172

Berwick Shelbourne
07.2024 - 07.2024

Health Care Assistant Practicum 173

Aberdeen Long Term Care
06.2024 - 07.2024

- Assisting residents with activities of daily life

- Use of all transfer devises for residents

- Assisting with meals and drinks

- Reporting and recording

- Administering of suppositories and mediated creams

-Portering of residents

- Interacting with team members in professional way

-Providing competent and companionate client centered care

Health Care Assistant Practicum 171

Saanich Peninsula Long Term Care
04.2024 - 04.2024
  • Assisted residents with activities of daily life
  • Provided caring and competent care
  • Portering of residents
  • Assisting with meals and drinks
  • Providing compassion and care while adhering to DIPPS
  • Use of Sara transfer devices
  • Reporting and Recording
  • Interacting with staff in a professional manor

Health Care Support Worker

Island Health
10.2023 - 01.2024

- Providing companionship for residents

- Assisting staff with beverages and snack

- Delivering of food trays

-Portering of residents

- Interacting in a professional way with fellow team members

- Making of beds

- Helping with daily resident activities

- Set up of dining room for meals

Server

Spitfire Grill
09.2009 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server Shift Leader

Smittys Family Restaurant
08.2001 - 08.2009
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.

Server Shift Leader

Sophias Restaurant
10.2000 - 12.2000
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Alternative High School

No Degree - Health Care Assistant

Camosun College
Victoria, BC
07.2024

Skills

- First Aid training

- Violence prevention training

- Food Safe Certificate

- Client centered care

- Caring, compassionate and empathetic

- Organized

- Team player

-Professional

- Able to multi task

- Hard working

-Ability to remain calm in stressful situations

- Professional

Languages

English
Full Professional

Timeline

Health Care Assistant Practicum 174

Alberdeen Long Term Care
07.2024 - 07.2024

Health Care Assistant Practicum 172

Berwick Shelbourne
07.2024 - 07.2024

Health Care Assistant Practicum 173

Aberdeen Long Term Care
06.2024 - 07.2024

Health Care Assistant Practicum 171

Saanich Peninsula Long Term Care
04.2024 - 04.2024

Health Care Support Worker

Island Health
10.2023 - 01.2024

Server

Spitfire Grill
09.2009 - 08.2023

Server Shift Leader

Smittys Family Restaurant
08.2001 - 08.2009

Server Shift Leader

Sophias Restaurant
10.2000 - 12.2000

Alternative High School

No Degree - Health Care Assistant

Camosun College
Victoria Vataja