Accomplished Front End Coach at Walmart with expertise in financial management and team building. Spearheaded training initiatives, enhancing customer service and optimizing operations. Recognized for exceptional event decoration and photography at Event's Tamayo. Proven ability to manage staff and improve service efficiency, ensuring high standards and customer satisfaction.
Managed front end operations which included oversight of parking lot, self-checkout, and cash office functions.
Created weekly schedules for associates, maintaining high coverage standards across departments.
Facilitated training sessions for associates focused on loss prevention and effective customer communication.
Ensured a clean and organized parking lot, addressing issues such as litter collection and fixture repairs.
Championed training initiatives for team leads in handling returns, exchanges, and product inquiries.
Monitored money services to prevent scams by educating associates on transaction codes and documentation.
Optimized line management strategies to improve customer flow at service points throughout the store.
Performed daily financial tasks in cash office including safe counts, bank interactions, and reporting discrepancies.
i come from a big family. I am the second oldest out of 6 kids. My parents have always shown me to work hard in life. at the age of 15 I would pull weeds , cut grass , clean trash cans / cars , walk dogs, collect cans. We never had money growing up but i was always determined to work hard and one I day be successful to help my parents out. I have a great worth ethic and strive to learn how to do anything in life. i have taught myself How to change my car Oil , breaks ,lights , rotors , tires , spark plugs etc,