Victoria Tissington
Sharon
Summary
Hardworking Daycare Assistant diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Daycare Teacher's Assistant
Botsford Academy
07.2024 - Current
- Supported daily activities, fostering a nurturing environment for children's development.
- Monitored student behavior, ensuring compliance with safety guidelines and classroom rules.
- Facilitated communication between parents and teaching staff regarding child progress and concerns.
- Mentored new staff on best practices for classroom management and child interaction.
- Assisted lead teacher in implementing lesson plans and educational activities.
Customer Service Representative/Retail Cashier
Princess Auto
07.2021 - 08.2022
- Trained new team members on effective service protocols and product knowledge, fostering a supportive learning environment.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer inquiries through multiple communication channels, enhancing customer satisfaction and loyalty.
- Responded to customer requests for products, services, and company information.
Part Time Team Member
Tim Hortons
01.2020 - 03.2021
- Collaborated with team members to ensure efficient workflow and high-quality service delivery.
- Supported inventory management by accurately tracking stock levels and assisting with replenishment tasks.
- Trained new employees on operational procedures and best practices for customer engagement.
- Maintained cleanliness and organization of workstations to promote a safe environment for staff and customers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Advertising Support
PropertyGuys Markham
06.2015 - 12.2017
- Sort and distribute flyers door to door
Co Leader and Party Organizer
Speed Stacking Canada
06.2016 - 09.2016
- Supervise all children, assist with set up and clean up, on stage demonstrations, advise and assist children one on one, handled parental concerns.
Education
Bachelor of Arts - Studio Arts
York University
Toronto04-2027
Bachelor of Arts - Studio Arts
York University
Toronto04-2027
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Trent University
Peterborough, Ontario04.2023
OSSD -
Sacred Heart Catholic High School
Newmarket, Ontario06.2022
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Collaborative teamwork
- Complex Problem-solving
- Classroom organization
- Social development
- Customer service
- Critical thinking
- Payment processing
Languages
English
Certification
- First Aid/CPR Certified - 11/02/25
- Certified Smart Serve, Alcohol and Gaming Commission of Ontario - 07/18/23 - 07/17/2028
OTHER INTERESTS
September 2015 - 2021 | Ontario Volleyball Association competitive volleyball player (top 18 Ontario team), September 2019 - 2022 | Executive Member, Arts Committee at Sacred Heart Catholic High School, January 2017 | Team Ontario Sport Stacking Member
Timeline
Daycare Teacher's Assistant
Botsford Academy
07.2024 - Current
Customer Service Representative/Retail Cashier
Princess Auto
07.2021 - 08.2022
Part Time Team Member
Tim Hortons
01.2020 - 03.2021
Co Leader and Party Organizer
Speed Stacking Canada
06.2016 - 09.2016
Advertising Support
PropertyGuys Markham
06.2015 - 12.2017
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Trent University
Bachelor of Arts - Studio Arts
York University
Bachelor of Arts - Studio Arts
York University
OSSD -
Sacred Heart Catholic High School