Victoria Sweeney
Toronto
Summary
To obtain a Co-op/Internship position in communications, applying what I have learned in my time at George Brown and Seneca Polytechnic as well as my work experience in management and Hospitality. I aspire to leverage my knowledge and skills as a young professional and challenge myself in the communications field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Remote Instructional Producer
LHH Knightsbridge
04.2022 - Current
- Coordinate and produce virtual meetings for Instructional Facilitators.
- Prepare and submit reports with session attendance and notes to Project Managers.
- Generate Outlook calendar invitations for Zoom and Microsoft Teams sessions with various companies.
- Instruct participants on virtual meeting controls and assist with any technical issues.
Administrative Assistant
Beaches Optometry Clinic
08.2021 - 04.2022
- Responsible for providing front-line customer relations, managing patient inquiries, 20+ calls per shift
- Coordinated intake with patients, scheduled appointments and exams
- Conducted measurements and data entry of patients prior to examination
- Managed a wide variety of customer service and administrative tasks to resolve issues efficiently
Shift Supervisor
Shopify, Aramark Culinary
08.2018 - 09.2020
- Supervised staff and held weekly meetings to improve customer service and boost team morale
- Coordinated with vendors and suppliers for breakfast lunch, snack services and catering
- Posted daily communications to office food channel via slack to answer questions, excite staff and address any concerns regarding ingredients and food allergies etc.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
Post-Degree Certificate - Public Relations - Corporate Communications
Seneca Polytechnic
Toronto, ON08.2024
Advanced Diploma - Business Administration & Marketing
George Brown College
Toronto, ON04.2023
Skills
- Microsoft 365
- Canva
- Zoom, Microsoft Teams Outlook
- Wordpress
- Client relations
- Organization
Certification
- Hootsuite certified - Nov. 2023
- Wordpress certified - Nov. 2023
- Virtual Producer - Sept. 2022
- Fundamentals of agile Project Management Badge - Sept. 2022
Timeline
Remote Instructional Producer
LHH Knightsbridge
04.2022 - Current
Administrative Assistant
Beaches Optometry Clinic
08.2021 - 04.2022
Shift Supervisor
Shopify, Aramark Culinary
08.2018 - 09.2020
Post-Degree Certificate - Public Relations - Corporate Communications
Seneca Polytechnic
Advanced Diploma - Business Administration & Marketing
George Brown College
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