Sales Associate with a strong commitment to exceptional customer service and sales maximization. Proven ability to support team objectives and foster customer relationships. Consistently exceeds performance standards and sales targets through persuasive communication and a friendly demeanor.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sephora
Victoria, British Columbia
08.2023 - Current
Maintained up-to-date knowledge of store merchandise and policies.
Provided accurate information about products, prices and services.
Developed trusting relationships with customers by making personal connections.
Helped customers find specific products, answered questions, and offered product advice.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Staples
Victoria, British Columbia
11.2022 - 07.2023
Processed transactions efficiently using point-of-sale system.
Provided accurate product, pricing, and service information to customers.
Utilized technology resources to assist customers in locating desired items.
Answered incoming calls to relay store information and available services.
Assisted in visual merchandising by creating attractive displays to engage customers.
Completed daily recovery tasks to maintain cleanliness and maximize productivity.
Crew Member
Dairy Queen
Victoria, British Columbia
01.2021 - 08.2022
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Assisted management team with inventory counts of food products and beverage supplies.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Maintained an organized work area to ensure efficient operations.
Education
High School Diploma -
Belmont Secondary School
Langford, BC
06-2023
Some College (No Degree) - Health And Physical Fitness
South Island Distance Education School
Victoria, BC
Skills
Inventory oversight
Teamwork and collaboration
In-depth product knowledge
Customer relations
Time efficiency
Ability to multi-task
Conflict resolution
Exceeds sales goals
References
References available upon request.
Timeline
Sales Associate
Sephora
08.2023 - Current
Sales Associate
Staples
11.2022 - 07.2023
Crew Member
Dairy Queen
01.2021 - 08.2022
High School Diploma -
Belmont Secondary School
Some College (No Degree) - Health And Physical Fitness