Overview
Work History
Education
Skills
Sports And Hobbies
Timeline
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Victoria Scerri

Ontario,Canada

Overview

4
4
years of professional experience

Work History

Sales Associate

Pet Valu
06.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Key holder: responsible for opening and closing the store when needed.

Cashier

Fortinos Supermarket
03.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Crew Worker

Mcdonald's
09.2021 - 03.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Packing customers food and drinks
  • Delivering food to cars waiting outside
  • Packing delivery orders
  • Taking drive through orders while preparing McCafe drinks
  • Presenting food and drinks to customers at the drive through
  • Calculated totals, processed payments, and issued receipts.

Education

Bachelor of Science - Animal Biology

University of Guelph
Guelph, ON
04-2028

Skills

  • Effective Team Leader
  • Clear Communicator
  • Collaborative Team Member
  • Adaptable and Proactive
  • Focused and Efficient
  • Motivated and Eager to Learn
  • Determined and Hardworking
  • Customer Engagement
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management

Sports And Hobbies

Basketball Player, 09/2016 to 03/2020

Caledon Cougars | Caledon, ON, 

Developed an understanding of the importance of teamwork, all of us working together seamlessly towards a single goal, Realized the necessity of connecting with my team, recognizing their efforts, and offering them feedback on their choices, Developed the ability to remain calm under pressure, as well as the ability to adapt quickly in unexpected circumstances.


Pianist, 09/2010 to 09/2021

Canadian Piano Conservatory | Caledon, ON, 

Developed the ability to focus on a task and complete it efficiently, perfecting a piece in as little time as possible, Developed the ability to remain composed while performing for an audience, despite the high pressure of the event.

Timeline

Sales Associate

Pet Valu
06.2023 - Current

Cashier

Fortinos Supermarket
03.2022 - 06.2023

Crew Worker

Mcdonald's
09.2021 - 03.2022

Bachelor of Science - Animal Biology

University of Guelph
Victoria Scerri