Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Victoria Scarpelli

Fernie,BC

Summary

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
10.2022 - Current
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Grocery Team Member

Save On Foods
07.2021 - 10.2022
  • Answered questions regarding store and merchandise
  • Retrieved items for customers and verified prices.
  • Cleaned shelves, counters and tables
  • Described merchandise and explained use, operation and care of merchandise to customers
  • Greeted customers and ascertained what each customer wanted and needed
  • Bagged and packaged purchases and wrapped gifts
  • Rented merchandise to customers
  • Arranged and display merchandise to promote sales.

Fast Food Team Member

A&W
01.2020 - 02.2021
  • Washed dishes, glassware and silverware after meals
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in take-out bags
  • Communicated with customers regarding orders, comments and complaints
  • Accepted payment from customers and made change as necessary
  • Served food, beverages and desserts to customers in such settings as take-out counters of restaurants and lunchrooms, business and industrial establishments, hotel rooms and cars.

Education

No Degree - Hairstylist

MC College
Calgary, AB
10.2025

High School Diploma -

Fernie Secondary School
Fernie, BC
06.2023

Skills

  • Customer Service
  • Cash Register Operation
  • Willingness to Learn
  • Teamwork and Collaboration
  • Excellent Communication
  • Food and Beverage Service
  • Time Management
  • Opening and closing duties
  • Cash Handling
  • Up-selling

References

References available upon request

Languages

English
Native or Bilingual

Timeline

Barista

Starbucks
10.2022 - Current

Grocery Team Member

Save On Foods
07.2021 - 10.2022

Fast Food Team Member

A&W
01.2020 - 02.2021

No Degree - Hairstylist

MC College

High School Diploma -

Fernie Secondary School

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Victoria Scarpelli