Jose Lastiri
Fresno
Summary
Proven leader and problem-solver at Amazon, adept in customer service and inventory management. Enhanced customer satisfaction through innovative solutions and effective stakeholder communication. Skilled in time management and complex problem-solving, ensuring operational excellence and safety. Achieved significant improvements in engagement and efficiency without compromising on professionalism or attention to detail.
Overview
3
3
years of professional experience
Work History
Fullfillment FU Associate
Amazon
10.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
High School Diploma -
Mission Oak High School
Tulare, CA06-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Customer engagement
- Decision-making
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
Accomplishments
- Certified by completing ( Singles, Afe, Stow, Pick, and Jam cleared ) with accuracy and efficiency.
Timeline
Fullfillment FU Associate
Amazon
10.2021 - Current
High School Diploma -
Mission Oak High School
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