Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Victoria Richard

Wasaga Beach,ON

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

6
6
years of professional experience

Work History

Housekeeping Room Attendant

Westin Hotel
11.2017 - 05.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted safe work environment by adhering to health and safety regulations while performing duties.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved team performance by sharing best practices and cleaning tips with new staff members.

Pita Maker

Pita Pit
07.2021 - 10.2021
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Cooking with a flat-top grill and oiling the grill
  • Chopping vegetables and weighing meats
  • Handling cash and credit exchanges

Housekeeper

Saga Resort
07.2022 - 04.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Changed bed linens and collected soiled linens for cleaning.
  • Kept employer Up-To-Date with my tasks I have completed

Education

High School Diploma -

Simcoe Shores Learning Center
Collingwood, ON
06.2019

Degree of Computing And Network Communications - Cyber Security

ABM College
Toronto, ON
02.2025

Skills

Teamwork

Housekeeping

Cleaning and organizing abilities

Customer Service

Bathroom cleaning

Mopping and sweeping

Vacuuming

Cleaning techniques

Health and safety compliance

Bed making proficiency

Deep cleaning expertise

COVID-19 Safety Procedures

Lost and Found Management

Working with children

Languages

English
Native or Bilingual

Additional Information

I have experience working with kids also, by volunteering at the YMCA in Collingwood while doing my community service hours in High School. This initialed:

  • Strong Communication
  • Patience with the children
  • Creativity with planning the next game
  • The ability to create a safe space for children and a positive environment for children's learning and growth
  • Working with small children ages 1-10
  • Ensuring health and safety procedures are met

Timeline

Housekeeper

Saga Resort
07.2022 - 04.2024

Pita Maker

Pita Pit
07.2021 - 10.2021

Housekeeping Room Attendant

Westin Hotel
11.2017 - 05.2022

High School Diploma -

Simcoe Shores Learning Center

Degree of Computing And Network Communications - Cyber Security

ABM College

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Victoria Richard