Victoria Reasner
Los Angeles
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs. Skilled in problem-solving and multitasking within fast-paced environments, with proficiency in multiple technical systems.
Overview
10
10
years of professional experience
Work History
Office Manager
Sunset Entertainment Group
12.2025 - Current
- Managed daily office operations to ensure efficient workflow and communication among teams.
- Developed and implemented office policies that improved operational efficiency and employee satisfaction.
- Led initiatives to improve vendor relationships, enhancing service delivery and cost-effectiveness.
- Supervised administrative staff, providing guidance and support to enhance team productivity.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed promotional strategies to increase customer engagement and sales growth.
- Coordinated logistics for events, ensuring seamless execution from inception to conclusion.
Bartender
Peking Tavern
03.2025 - 10.2025
- Prepared cocktails and served wine, draft, and bottled beer to patrons.
- Maintained cleanliness of bar area, including counters and glassware.
- Engaged with customers and took orders to provide excellent service.
- Collaborated with kitchen staff for timely delivery of food and drinks.
- Followed health and safety regulations while preparing beverages.
- Developed expertise in drink recipes and menu items for enhanced service.
- Executed opening and closing duties, ensuring proper restocking of supplies.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Food Runner
Katana
11.2024 - 06.2025
- Streamlined order preparation through effective communication with kitchen staff.
- Trained new food runners on best practices and standard operating procedures.
- Maintained high customer service standards during fast-paced, high-volume shifts.
- Conducted regular inventory checks, promptly reporting shortages or discrepancies.
- Monitored food quality before serving to ensure compliance with establishment standards.
- Replenished condiments and beverages during service to enhance guest experience.
- Adhered to health code regulations regarding food storage and sanitation.
- Handled takeout and to-go orders accurately while attending to guests' needs efficiently.
- Consistently attended pre-shift meetings to stay updated on restaurant operations, menu changes, and customer service expectations.
Administrative Assistant
Coast Recreation
08.2022 - 08.2024
- Streamlined office operations through comprehensive administrative support.
- Executed filing, typing, copying, binding, and scanning tasks efficiently.
- Facilitated strong communication by managing orders for in-house parts and equipment, as well as processing purchase orders.
- Drafted and distributed emails, memos, letters, and forms to enhance information flow amongst the sales team.
- Monitored office supply inventory levels, placed timely orders, and expedited supplies procurement.
- Served as primary contact for internal and external clients to address inquiries.
- Authored and edited a variety of documents, including reports, proposals, and design support (2D, 3D, colorized renderings, revisions, etc.).
- Developed brochures and marketing materials to support sales presentations and luncheons.
- Created and maintained accurate filing systems (paper and digital), improving document organization and accessibility.
Salon Manager
Sugar Beach Tan
11.2021 - 09.2022
- Maximized business efficiency through meticulous daily management tasks, including overseeing registers and organizing inventory.
- Set and enforced internal policies to enhance operational efficiency and responsiveness.
- Organized promotions that resulted in 50 percent revenue growth each quarter.
- Controlled inventory by meticulously tracking expenses, purchases, and shelf stock.
- Placed orders for supplies based on established needs and unique circumstances.
- Developed strong relationships with clients through effective communication and interpersonal skills.
- Maintained comprehensive knowledge of salon services, products, and membership programs.
- Recruited and trained exceptional professionals on policies and procedures to uphold salon standards.
Waitress/Bartender
Hock + Hoof
01.2019 - 04.2020
- Delivered excellent customer service by greeting guests, taking orders, addressing inquiries, and recommending specials for increased profits.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness of dining area and adhered to health standards.
- Processed payments using point-of-sale systems efficiently.
- Participated in team meetings to enhance service quality and efficiency.
- Cultivated positive relationships with regular guests through friendly conversation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Executed end-of-shift closing duties, including side work, cleaning stations, restocking, and preparing the dining area for the next day.
Hostess
Terroni
05.2016 - 03.2019
- Welcomed guests warmly to create a positive dining atmosphere.
- Managed seating chart and organized reservations for smooth dining flow.
- Responded promptly to guest inquiries, ensuring excellent service experience.
- Maintained comprehensive knowledge of menu offerings and specials for effective presentation.
- Assisted in organizing and setting up events to enhance restaurant visibility.
- Executed special projects as assigned by management to support operational goals.
Education
High School Diploma -
Taft Charter High School
Woodland Hills06-2016
Skills
- Inventory management
- Document management
- Scheduling and calendar management
- Sales techniques
- Customer service
- Conflict resolution
- Team collaboration
- Event organization
- Training new staff
- Effective communication
- Customer relationship management
- Purchase order processing
References
References available upon request.
Timeline
Office Manager
Sunset Entertainment Group
12.2025 - Current
Bartender
Peking Tavern
03.2025 - 10.2025
Food Runner
Katana
11.2024 - 06.2025
Administrative Assistant
Coast Recreation
08.2022 - 08.2024
Salon Manager
Sugar Beach Tan
11.2021 - 09.2022
Waitress/Bartender
Hock + Hoof
01.2019 - 04.2020
Hostess
Terroni
05.2016 - 03.2019
High School Diploma -
Taft Charter High School