Victoria Rackel
Edmonton,Alberta
Overview
24
24
years of professional experience
Work History
Baker/owner
Wicked Little Baked Goods
Edmonton, AB
11.2022 - Current
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Developed recipes for new products and improved existing recipes.
- Produced consistently high-quality baked goods for customers.
- Analyzed customer preferences to design and create tailored products.
- Followed food safety standards when handling ingredients.
Bookkeeper
Top Down Construction
Edmonton, AB
04.2012 - 11.2016
- Completed payroll for employees and maintained detailed records of procedures.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reported financial data and updated financial records in ledgers and journals.
- Maintained and processed invoices, deposits, and money logs.
- Completed tax forms in compliance with legal regulations.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated invoices upon receipt of billing information and tracked collection progress.
Kitchen Manager
Leva
Edmonton, AB
08.2000 - 01.2013
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Clinical Esthetics Diploma - Esthetics
European Institute of Esthetics
Edmonton, AB08.2024
Languages
English
Timeline
Baker/owner
Wicked Little Baked Goods
11.2022 - Current
Bookkeeper
Top Down Construction
04.2012 - 11.2016
Kitchen Manager
Leva
08.2000 - 01.2013
Clinical Esthetics Diploma - Esthetics
European Institute of Esthetics