VICTORIA PALITTI
Coquitlam,BC
Summary
Experienced in developing and maintaining financial records, handling general office duties, preparing financial statements, processing invoices, and reconciling accounts. Proficient in Sage50, Quickbooks, Microsoft Excel, and other financial software applications. Talented and qualified candidate with a strong background in financial management and administrative support.
Overview
21
21
years of professional experience
Work History
Office Manager
Pogon Projects Inc
08.2023 - 01.2025
- Streamlined office operations to enhance workflow efficiency and improve staff productivity.
- Managed scheduling and coordination of meetings, ensuring optimal use of executive time.
- Developed and implemented office policies that improved organizational processes and employee compliance.
- Led a team of administrative staff, providing mentorship and fostering professional development opportunities.
- Processed high-volume invoices, ensuring timely payments to vendors and maintaining accurate records.
- Reconciled supplier statements, identifying discrepancies and facilitating prompt resolutions.
- Streamlined invoice approval workflows, enhancing efficiency and reducing processing time.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained accurate accounts receivable records using advanced accounting software.
- Processed customer payments and reconciled discrepancies efficiently.
- Collaborated with sales team to resolve billing inquiries and disputes promptly.
- Coordinated executive schedules, optimizing time management and enhancing productivity.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Developed and implemented HR policies to enhance organizational efficiency and compliance.
- Streamlined onboarding processes, improving new hire integration and reducing time-to-productivity.
Office Manager
Surlang Roofing Ltd
04.2018 - 02.2022
- Operated computers programmed with accounting software to record, store, and analyzed information.
- Processed and issued employee paychecks and statements of earnings and deductions.
- Kept track of leave time, such as vacation, personal, and sick leave, for employees.
- Created and distributed year-end tax documents to employees and subcontractors.
- Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures.
- Posted incoming payments and advance deposits to maintain daily cash receipts journal.
- Oversaw and resolved issues on payment discrepancies and customer write-offs.
- Contacted customers by mail or telephone concerning past due balances.
- Input bills into system to generate invoices.
- Resolved monthly discrepancies in accounting records.
- Purchased office supplies and equipment to replenish inventory
- Monthly/ Quarterly WCB, GST and Source Deduction Filings
- Prepare source data by compiling, verifying accuracy and sorting information.
- Performed personal/subcontractors bookkeeping services.
Server
Samz Pub
07.2016 - 02.2021
Bartender and Server
Morgan's Public House
04.2015 - 06.2016
Office Manager
Clearview Glass Service Ltd
01.2013 - 03.2015
- I was responsible for all general office duties in support of management and staff providing auto glass, Home Glass service and repair, with minimal supervision
Executive Assistant/Payroll
Cackleberries International
03.2011 - 04.2012
- Provided confidential administrative and secretarial support to the CEO of Cackleberries International, and acted with independent judgement and initiative in the completion of various tasks with minimal supervision
- Managed and maintained executive schedules, appointments and travel arrangements
- Arranged and coordinated meetings and events
- Interacted with external clients
- Prepared and edited correspondence, communications, presentations and other documents
- Co-ordinated project based work
- Conducted research, assembled and analysed data to prepare reports and documents
- File and retrieved documents and reference materials
- Maintained bookkeeping for CEO of the company
- Managed payroll for the company, writing cheques for employees
- Monthly expenses/data entry
Dispatcher/Customer Service Rep
Urban Barn
05.2008 - 02.2011
- I held two positions; first as a dispatcher then as a Purchasing Assistant, adapting to the changing role and responsibilities of these administrative and internal/external customer service positions., Prepared transportation schedules, routes and dispatch for truck drivers, and advised vehicle operators of traffic and other problems, Inventory& tracked shipments
- Administrative duties, including tracking employee work hours and submitting to Payroll, Reception relief
- Provided high quality customer service; booking appointments, dealing with complex scheduling while trying to meet customer's needs and dispatch routes.
- Maintained data entry requirements by following data program techniques and procedures.
Purchasing Assistant
Urban Barn
05.2008 - 02.2011
- Reviewed and emailed purchase orders to vendors as per their ordering requirements, and confirmed purchase orders, updated ETA dates analyzed order consistencies
- Coordinated domestic custom order process, and confirmed pricing and updates in the purchase orders for local and overseas suppliers
- Liaised with store, warehouse and vendors to solve purchase order discrepancies, contacted suppliers to resolve missed deliveries, short shipments and pricing discrepancies, and coordinated with the warranty supplier to resolve claims
- Assisted the head buyer on special projects
Bar Host and Lounge Server
Keg Steakhouse and Bar
11.2009 - 12.2010
- Assisted with other administrative tasks as needed
Accounting/ Data Entry
Harbour Marine Ltd
02.2007 - 02.2008
- Assumed challenging responsibilities: performed duties of the position with minimal training and supervision
- Accounts payable
- Posted accounts payable invoices and maintained accounts payable filing
- Issued cheques to vendors and other flow responsibilities
- Job costing
- Assisted with projects as set out by controller
- Accounts receivables
- Prepared invoices, filled out credit applications, received cheques for data entry and bank deposits
- Set up customer accounts, ran statements for external customers
- Followed up with customer calls, credit analysis, tracking invoices and outstanding accounts
Freight Coordinator/ Accounts Receivable
Albion Fisheries
05.2004 - 01.2007
- I was assigned increasingly responsible positions because of my ability to grasp each new task quickly and achieve the desired results
- I achieved the position of training new admin staff, providing office orientation and familiarizing them with accounting processes and procedures
- Accounts Receivables
- Received cheques and date entry, did credit checks & daily deposits, credit analysis, tracking invoices and outstanding accounts
- Set up customer accounts, ran statements for internal and external customers
- Assisted with inventory control at month end
- Prepared international border papers, and invoices for national and cross border accounts
- Scheduled shipments of outgoing freight
- Cash Sales
- Front line customer service and cashier
- Order entry and invoiced local distribution to lower mainland accounts
- Dispatched courier
- Administrative
- Detail-oriented office support for administrative tasks including typing, filing, switchboard, relief admin duties as assigned
- Orientating new staff with department specific information, accounting processes and procedures
Education
Nutrition, Health & Well-being
ISSA
Skills
- MS Office Suite: Outlook, Word, Excel, Access Sage50, Switchboard, SAP, Quickbooks
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Payroll processing
- Scheduling and calendar management
- Administrative support
- Clear oral/written communication
- Staff management
- Employee supervision
- Human resources
Timeline
Office Manager
Pogon Projects Inc
08.2023 - 01.2025
Office Manager
Surlang Roofing Ltd
04.2018 - 02.2022
Server
Samz Pub
07.2016 - 02.2021
Bartender and Server
Morgan's Public House
04.2015 - 06.2016
Office Manager
Clearview Glass Service Ltd
01.2013 - 03.2015
Executive Assistant/Payroll
Cackleberries International
03.2011 - 04.2012
Bar Host and Lounge Server
Keg Steakhouse and Bar
11.2009 - 12.2010
Dispatcher/Customer Service Rep
Urban Barn
05.2008 - 02.2011
Purchasing Assistant
Urban Barn
05.2008 - 02.2011
Accounting/ Data Entry
Harbour Marine Ltd
02.2007 - 02.2008
Freight Coordinator/ Accounts Receivable
Albion Fisheries
05.2004 - 01.2007
Nutrition, Health & Well-being
ISSA
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