Reading, teaching cooking and baking classes, recreational sports, leisure cooking, travel, hosting, painting & DIY projects, Canva, photography & editing, technology, networking
Victoria Owode
Toronto,Canada
Summary
Dynamic and results-driven hospitality leader with over a decade of experience in restaurant operations, financial management, and customer service across renowned hospitality brands and corporate sectors. Proven ability to lead high-performing teams, optimize service efficiency, and drive revenue growth in fast-paced, high-volume environments. Expertise in staff training, guest experience enhancement, cost control, and brand development. Passionate about curating exceptional dining experiences while ensuring seamless day-to-day operations, regulatory compliance, and profitability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cooking Class Instructor & Menu Engineering Expert
Pink Apron Cooking School
01.2018 - 02.2025
- Culinary expert for over 6 years.
- Designed and executed gourmet cooking classes and curated events, specializing in corporate team bonding experiences and wine pairing
- Led guest acquisition strategies, increasing client engagement and ensuring high customer retention
- Managed event planning, staffing, inventory, and vendor relations, ensuring seamless execution of high-profile culinary experiences
- Developed and optimized menu engineering strategies, balancing cost efficiency and profitability while maintaining high-quality offerings
Project Manager, Cloud Finance
PricewaterhouseCoopers (PwC)
01.2022 - 01.2023
- Led cross-functional teams to improve financial operations, applying cost optimization strategies transferable to restaurant budget and payroll management
- Oversaw financial reporting and data analytics, enhancing efficiency in profitability tracking and expense control
- Work with management to efficiently and effectively generate maximum business opportunity
- Increase sales by generating new business leads, building rapport and understanding customer expectations
Finance & Tax Specialist
PricewaterhouseCoopers (PwC)
01.2021 - 01.2022
- Conducted financial audits and budget assessments, ensuring compliance with financial regulations and efficient cost structures
- Provided strategic insights into revenue management, skills directly applicable to restaurant profitability tracking and cost control
Customer Service Representative
Marriott International
01.2020 - 12.2020
- Delivered exceptional guest and client experiences, refining skills in conflict resolution, high-end customer service, and VIP client handling
- Managed client accounts and service inquiries, demonstrating adaptability in a high-pressure, customer-facing environment
Sous Chef
Earls Restaurant
06.2018 - 10.2019
- Led BOH operations, overseeing kitchen workflow, menu execution, and inventory control
- Trained and mentored junior chefs, ensuring high food quality and service consistency
- Followed created menus for regular meals and collaborated to design special events with consideration for nutrition and taste
- Showed attention to detail through maintained inventory which kept food costs below 35%
- Contributed to happy customers by providing great service
Lead – Dining Operations
Chef’s Table at Fanshawe College
01.2018 - 12.2018
- Managed kitchen, bar, and dining operations, ensuring efficient service execution in a fast-paced culinary setting
- Supervised finance, inventory, and procurement, optimizing ingredient costs and kitchen productivity
- Managed a team of 8 cooks and 12 servers to execute service up to 5 events per week
- Showed flexibility by being able to work with various service types and events
- Assisted pastry chef and cafe in making food on the breakfast menu
- Exercised creativity through platting dishes and creating sauces
Restaurant & Grocery Store Manager
Canaan Cuisine – Covenant University Canteen
01.2014 - 12.2015
- Oversaw daily restaurant and grocery store operations, managing staff, inventory, and financial transactions
- Led a team in service execution and product sales, ensuring smooth workflow and high guest satisfaction
Education
CERTIFICATIONS
Culinary Arts/ Culinary Skills Certificate -
Fanshawe College
London, ON01.2018
Business Management -
Vancouver Island University
Vancouver, BC01.2017
Undergraduate - Economics
Covenant University
Lagos, NG01.2015
Skills
- Leadership & Team Development
- Restaurant Operations & Financial Oversight
- Budgeting
- Cost Control
- Profitability Optimization
- Guest Experience
- VIP Service
- Brand Representation
- Staff Hiring
- Training
- Performance Management
- Health & Safety Compliance
- HACCP
- WHMIS
- Inventory Management
- Vendor Management
- Supply Chain Management
- Problem-Solving
- Crisis Management
- Wine Pairing
- Menu Engineering
- Corporate Events
- Team Bonding Experiences
Why Chotto Matte
With my proven leadership in hospitality management, expertise in financial oversight, staff training, and customer experience, and passion for delivering upscale dining experiences, I am eager to contribute to Chotto Matte’s vibrant, high-energy environment. My ability to optimize restaurant performance while fostering a culture of excellence makes me a strong asset to your leadership team.
Certification
- First Aid Certification
- Smart Serve Food Handler's Certification 2019
- Safe Food Handling, Toronto, ON 2019
- National food safety training program 2018
Interests
Timeline
Project Manager, Cloud Finance
PricewaterhouseCoopers (PwC)
01.2022 - 01.2023
Finance & Tax Specialist
PricewaterhouseCoopers (PwC)
01.2021 - 01.2022
Customer Service Representative
Marriott International
01.2020 - 12.2020
Sous Chef
Earls Restaurant
06.2018 - 10.2019
Cooking Class Instructor & Menu Engineering Expert
Pink Apron Cooking School
01.2018 - 02.2025
Lead – Dining Operations
Chef’s Table at Fanshawe College
01.2018 - 12.2018
Restaurant & Grocery Store Manager
Canaan Cuisine – Covenant University Canteen
01.2014 - 12.2015
Business Management -
Vancouver Island University
Undergraduate - Economics
Covenant University
- First Aid Certification
- Smart Serve Food Handler's Certification 2019
- Safe Food Handling, Toronto, ON 2019
- National food safety training program 2018
CERTIFICATIONS
Culinary Arts/ Culinary Skills Certificate -
Fanshawe College
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