Victoria osborne
chateauguay,QC
Summary
Personable and compassionate individual with positive attitude. Possesses understanding of basic patient care principles and proficiency in assisting with daily living activities. Committed to enhancing patient well-being through attentive and respectful care. Developed strong foundation within healthcare environment, emphasizing empathy and effective communication. Demonstrates proficiency in assisting with daily living activities and maintaining patient comfort and safety. Looking to transition into new field where these skills can be effectively applied.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Jean Coutu Pharmacy
05.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Vocational - Health, Assistance And Nursing
Chateauguay Valley Career Education Center
Ormstown, QC02-2026
Skills
- Team collaboration
- Problem-solving skills
- Patient confidentiality
- Compassionate care
- Personal hygiene assistance
- Emotional support
- Healthcare ethics
- Time management
- Dependable and responsible
- First aid and safety
- Active listening
- Relationship building
Languages
French
Full Professional
English
Native or Bilingual
Timeline
Pharmacy Technician
Jean Coutu Pharmacy
05.2022 - Current
Vocational - Health, Assistance And Nursing
Chateauguay Valley Career Education Center
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