Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Namuganyi

Toronto,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Volunteer Worker

Daily Bread Food Bank
12.2022 - Current


  • Observed packing operations to verify conformance to specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Making of packing boxes which smoothened work by 80%.
  • Sorting food products to avoid packing expired and damaged food .

Sales Associate

Homes R Us
08.2019 - 09.2022
  • Engaged with customers to effectively build rapport and lasting relationships on a daily basis.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Built relationships with customers and community to promote long term business growth which increased the company’s sales by 70%.

Education

Bachelor Of Accounting - Accounting(GPA 4.18)

Muteesa 1 Royal University
Uganda, Kampala
11.2018

Skills

  • Crew Support
  • Customer Relations
  • Loading and Unloading Procedures

Certification

  • Communication Skills training by Alison CPD.
  • Toronto Shelter Standards training by Toronto Hotels Training Centre.
  • Supporting individuals with intellectual and mental disabilities by Alison CPD.
  • Standard First Aid and CPR level C/AED by Canadian Red Cross.
  • Motivational skills by Alison CPD.

Timeline

Volunteer Worker

Daily Bread Food Bank
12.2022 - Current

Sales Associate

Homes R Us
08.2019 - 09.2022

Bachelor Of Accounting - Accounting(GPA 4.18)

Muteesa 1 Royal University
Victoria Namuganyi