Victoria Murphy
Barrie,Ontario
Summary
Dynamic professional with a robust background in supporting public sector initiatives, demonstrating a strong commitment to excellence in service delivery. Detail-oriented with exceptional communication and problem-solving abilities, consistently taking a proactive approach to identify and resolve issues while optimizing processes to align with team objectives. Expertise in assisting the public and implementing effective solutions while upholding the highest standards of confidentiality. Thrives in fast-paced environments and is passionate about continuous improvement and expanding knowledge within court systems.
Overview
23
23
years of professional experience
Work History
Educational Assistant
Simcoe County District School Board
01.2007 - Current
- Assist and support in educational, emotional, and social development of students from various grade levels.
- Organize classroom materials and documents.
- Collaborate with parents, teachers, Social Workers, Psychologists, and other outside agencies regarding student success.
- Provide immediate crisis support to students dealing with emotional distress including but not limited to bullying, cutting/self-harm, anxiety, depression, suicidal tendencies etc.
Trauma Counsellor/Child Recreational Advocacy Worker
Yellow Brick House & Barrie Women & Children’s Shelter
01.2005 - 01.2013
- Completed telephone intakes, organized files and logged information for clients using MS word.
- Provide crisis support and counselling for women and children who were a victim of abuse, assault and/or homelessness.
- Facilitate house meetings and ensured the shelter was running effectively.
- Interview/assess clientele to determine appropriate services required.
- Attend outside agencies to advocate on behalf and/or support women and children.
CSO Counsellor/Youth
Community Counselling Services
01.2003 - 01.2005
- Monitored youth and adult offenders who had been ordered by the courts to complete community service hours and arranged community service placements.
- Assisted with the development and implementation of the Youth Referral Program and instructed groups such as anger management and anti-bullying classes.
- Determined extrajudicial sanctions for young persons in conflict with the law.
- Assessed clientele to determine appropriate placements and liaised with outside agencies to place clientele.
Education
Social Service Worker Diploma -
Seneca College
01.2006
Skills
- Frontline assistance in community services
- Typing speed of 30 words per minute
- Knowledgeable of Google drive, excel and navigating power school
- Licensed G class driver
- Effective verbal and written communication
- Strong organizational abilities
- Apply guidelines, procedures, policies, legislation and regulations to my place of employment
- Quick learner of new skills and digital processes
- Critical thinking
- High-quality client service
- Trouble shoot computer/technology issues
- Apply good judgement in challenging situations
- Confidential to sensitive information
Languages
English
Bilingual or Proficient (C2)
Timeline
Educational Assistant
Simcoe County District School Board
01.2007 - Current
Trauma Counsellor/Child Recreational Advocacy Worker
Yellow Brick House & Barrie Women & Children’s Shelter
01.2005 - 01.2013
CSO Counsellor/Youth
Community Counselling Services
01.2003 - 01.2005
Social Service Worker Diploma -
Seneca College
Awards
Recipient of a Simcoe County District School Board Character Award- 2019