Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Victoria Moradifard

Ottawa

Summary

Detail-oriented and customer-focused accounting professional with over 5 years of experience managing financial operations in a fast-paced healthcare environment. Proven track record in processing high-volume financial transactions, maintaining regulatory compliance, and delivering exceptional client service. Adept at leveraging Microsoft Office and accounting tools to streamline workflows and enhance reporting accuracy. A quick learner and effective communicator, known for resolving issues with empathy, maintaining confidentiality, and collaborating seamlessly with cross-functional teams. Currently pursuing a Master’s degree in Technology Innovation Management to further expand business and digital banking expertise.

Overview

5
5
years of professional experience

Work History

Accountant

Shahsavar Hospital
07.2019 - 07.2024
  • Processed daily financial transactions including patient payments, vendor invoices, and insurance claims in compliance with organizational policies and confidentiality regulations.
  • Delivered high-quality customer service by resolving patient billing inquiries and explaining financial procedures in a clear and courteous manner.
  • Maintained accurate financial records using Excel and accounting software; supported audit processes and ensured documentation adhered to regulatory standards.
  • Assisted cross-functional teams in improving financial reporting workflows, which enhanced operational efficiency and service delivery times.
  • Collaborated with front-desk and administrative staff to streamline cash handling procedures and reduce transactional discrepancies.
  • Demonstrated initiative by identifying cost-saving opportunities and recommending solutions to improve financial processes.
  • Managed multiple priorities under tight deadlines with strong attention to detail and organizational skills in a fast-paced healthcare environment.
  • Provided monthly financial summaries to management, ensuring transparency and alignment with institutional objectives.
  • Trained junior administrative staff on financial policies, customer communication, and confidentiality protocols.
  • Utilized MS Office Suite (Word, Excel, Outlook) extensively for reporting, communication, and documentation.

Education

Bachelor of Business Administration Management -

University of Guilan
Rasht
07.2019

Master of Technology Innovation Management -

Carleton University
Ottawa
04.2026

Skills

  • Customer Service Skills
  • Financial Transactions Processing
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Time Management & Organizational Skills
  • Attention to Detail
  • Verbal & Written Communication
  • Team Collaboration
  • Problem Solving & Complaint Handling
  • Confidentiality & Ethics
  • Quick Learner & Adaptability

LANGUAGES

English (Fluent)
Persian (Native)

Timeline

Accountant

Shahsavar Hospital
07.2019 - 07.2024

Bachelor of Business Administration Management -

University of Guilan

Master of Technology Innovation Management -

Carleton University
Victoria Moradifard