Victoria Millar
Salmon Arm,BC
Summary
Dedicated Certified Health Care Assistant with a proven track record at Northern Health Authority & Mount Ida Mews, excelling in patient-focused care and collaborating with a broad range of healthcare professionals. Demonstrated ability to enhance patient satisfaction and recovery through meticulous attention to detail and a positive attitude. Skilled in both interpersonal communication and rigorous hygiene protocols, contributing to a safer and more efficient care environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Health Care Assistant
Mount Ida Mews
03.2024 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Certified Health Care Assistant/Home Health Aide
Northern Health Authority
09.2021 - 02.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes to registered nurse on duty.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Optometrist Assistant
FYI Doctors
09.2020 - 02.2021
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
Education
Health Care Assistant
Coast Mountain College
Terrace, BC08.2021
Natural Resources And Forest Technologies Diploma
College of The New Caledonia
Prince George, BC04.2020
Skills
- Time Management
- Patient-focused care
- Supporting personal needs
- Attention to Detail
- Teamwork and Positive Attitude
- Medical terminology knowledge
- Written and verbal communication
- Organizational abilities
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Health Care Assistant
Mount Ida Mews
03.2024 - Current
Certified Health Care Assistant/Home Health Aide
Northern Health Authority
09.2021 - 02.2024
Optometrist Assistant
FYI Doctors
09.2020 - 02.2021
Health Care Assistant
Coast Mountain College
Natural Resources And Forest Technologies Diploma
College of The New Caledonia
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