Victoria Mendoza
San Diego
Summary
Dynamic and dependable professional with a proven track record at UCSD, excelling in custodial roles. Recognized for exceptional problem-solving and customer service skills, adept at maintaining high cleanliness standards while collaborating effectively in team environments. Proficient in operating custodial equipment and committed to ensuring safety and satisfaction.
Overview
11
11
years of professional experience
Work History
TP Custodial
UCSD
06.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Experience working in an environment that requires heavy lifting and manual labor. Knowledge of power and manual tools.
- Knowledge and experience of general custodial duties and ability to operate custodial equipment.
- Knowledge and ability to use cleaning chemicals safely and appropriately.
- Ability to work positively and effectively alone or in a team environment.
- Ability to build and maintain customer relationships through a professional approach in handling customer service needs and resolving problems efficiently. Ability to work effectively in a service oriented environment.
- Ability to determine when repairs are necessary and inform supervisor
Caregiver
Independent Caregiver
05.2022 - 11.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans to meet individual needs and preferences.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Provided companionship and emotional support to enhance clients' well-being.
- Maintained accurate records of client progress and care activities for family updates.
- Collaborated with families to address concerns and improve overall care quality.
- Accompany clients to appointments or errands (if required)
- Assist clients with personal care (bathing, dressing, grooming, toileting)
Machine Operated
Quidel Orthodontist
09.2021 - 02.2024
- Received and processed orders for COVID-19 test kits, ensuring timely and accurate fulfillment.
- Assembled test kits by selecting and preparing required materials, including test components, and necessary solutions.
- Track inventory and complete production logs.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed lot numbers and work order documentation in compliance with company and quality standards.
- Support quality control and inventory accuracy by updating work order statuses are updated daily.
Custodial Worker
PMS Professional Systems
03.2018 - 01.2022
- Maintained cleanliness and sanitation standards across assigned areas to ensure safe environments.
- Experience working in an environment that requires heavy lifting and manual labor. Knowledge of power and manual tools.
- Ability to work positively and effectively alone or in a team environment.
- Ability to successfully work in a high volume environment with constantly changing priorities. Ability to work in a consensus building team environment.
- Operated cleaning equipment, including floor scrubbers, powerwash, vaccum cleaners, blowers, wax floor cleaner, trash area.
- Ability to safeguard assigned keys.
- Ability to problem-solve and exercise sound judgment in
- order to communicate and respond quickly to emergency situations with tact and diplomacy.
- Willing to work extra hours and adjust shifts as needed.
Host/Kitchen Prep Cook
Old Town Mexican Cafe
11.2014 - 02.2018
- Writing skills to communicate procedures, evaluations, and recommendations to management.
- Skill to interact and communicate positively with other staff, and customers.
- Manage reservations and waitlists efficiently
- Prepare ingredients, including chopping, portioning, and washing.
- Trained new hosts on customer service best practices and operational procedures.
- Resolved guest concerns promptly, enhancing overall dining experience.
- Assisted in coordinating special events, ensuring smooth execution of service details.
- Follow recipes, food safety, and sanitation guidelines.
- Support kitchen staff during peak hours.
Education
High School Diploma -
Montgomery High School
Chula Vista, CA06-2014
Skills
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Multitasking
- Dependable and responsible
Languages
Spanish
Timeline
TP Custodial
UCSD
06.2024 - 11.2025
Caregiver
Independent Caregiver
05.2022 - 11.2024
Machine Operated
Quidel Orthodontist
09.2021 - 02.2024
Custodial Worker
PMS Professional Systems
03.2018 - 01.2022
Host/Kitchen Prep Cook
Old Town Mexican Cafe
11.2014 - 02.2018
High School Diploma -
Montgomery High School