Victoria Mendoza
Duarte
Summary
Highly skilled in customer service that possesses strong communication and interpersonal skills, ensuring positive guest experiences. Skilled in manual labor, and maintaining a clean and organized workspace. I have strong work ethic with the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Along with experienced background in technology-related roles. Skilled in problem-solving and optimizing performance. Committed to continuous learning, and devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Server
KYURAMEN
Arcadia
02.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
Hostess
Outback
06.2023 - 07.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted and seated guests promptly upon arrival.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Cashier
Kohls
08.2022 - 11.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
Office Administrator
Utility Tree Service
Duarte
08.2021 - 09.2023
- Organized paperwork and maintained accurate records of service requests and invoices.
- Supported financial tasks, including processing payments and managing budgets.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
Car hop
Sonics
03.2019 - 05.2021
- Maintained cleanliness and organization of work area throughout shifts.
- Delivered food and beverages promptly to customers at drive-in locations.
- Took orders, prepared foods and processed payments
Education
Esthetician -
Citrus College
Duarte High school -
Duarte High school
Skills
- Computer software skills
- Highly positive reviews/ feedback
- Marketing
- Sharp
- Innovative
- Quick
Accomplishments
- Certificates
- Lightstim
- Berodin
- Dermalogica
- Poise
- Milady's Infection control
- Brow lamination/ Tint
- Skincare & Body treatments
Occupations
- Office Administrator, 02/01/21 - Present, Manage filing/ organizing paperwork, Payroll & documenting files, Phone calls & meetings
- Car Hop, Sonics, 02/01/21 - Present, Car hop, Cleaning/ stock items, Make & arrange food orders
- Cashier, Kohls, 02/01/20 - 02/01/22, Cashier, Handle clothing, toys, etc, Coordinate Amazon drop-offs
- Hostess, Outback, 02/01/22 - 02/01/23, Hostess, Help carryout food/drinks, Bussing, Arrange seating guests
Timeline
Server
KYURAMEN
02.2025 - Current
Hostess
Outback
06.2023 - 07.2025
Cashier
Kohls
08.2022 - 11.2024
Office Administrator
Utility Tree Service
08.2021 - 09.2023
Car hop
Sonics
03.2019 - 05.2021
Esthetician -
Citrus College
Duarte High school -
Duarte High school