Victoria Mendoza
San Diego
Summary
Versatile and dependable, with a strong background in customer service and facility maintenance honed at Metro PCS and UCSD. Excelled in roles requiring the ability to work independently and maintain high levels of cleanliness, ensuring client satisfaction and safety. Proven skills in cleaning, sanitizing, and providing exceptional service, contributing to enhanced operational efficiency and client well-being.
Overview
10
10
years of professional experience
Work History
Sales Associate
Metro PCS
11.2014 - 06.2015
- Welcome the customer and ask, "How can I assist you today?"
- Enter customer details into the system accurately.
- Use simple, non-technical language to explain plans, devices, and promotions.
- Use simple, non-technical language to explain plans, devices, and promotions.
Day Porter
Ables Service
08.2018 - 02.2021
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Communicated with coworkers and managers about completed duties.
- Collaborated with custodial staff to maintain high levels of cleanliness throughout the facility.
Elderly Caregiver
Independent
08.2018 - 06.2021
- Provide personalized medical assistance to clients, including administrating medication, assisting with daily activities and insuring comfort.
- Maintain a clean and safe living environment for clients by performing routine housekeeping task and monitoring health and safety conditions.
- Coordinated with healthcare professionals to ensure clients receive the best possible care and attention.
- Ensure that clients record were properly maintain, including documenting medications, administration and health status.
- Transported clients to and from medical appointments, errands and outings ensuring there safety and well-being.
Machine Operator/Assembler- Inventory
Quidelorthodontist
08.2021 - 02.2024
- Receive and processed orders for COVID-19 test kits, ensuring timely and accurate fulfillment.
- Assemble test kits by selecting and preparing required material, including test components and necessary solution.
- Followed strict quality control procedures to ensure proper packaging and labeling, maintaining compliance with safety and health regulations.
- Collaborated with team members to meet daily targets while maintaining a high level of accuracy in processing orders.
- Demonstrated efficiency in packaging preparing orders for shipment while ensuring compliances with applicable health guidelines.
- Completed certification to safely operate assembly machines, demonstrating technical proficiency in machine handling.
Custodian
UCSD
06.2024 - 02.2025
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Education
High School Diploma -
Montgomery High School
San Diego, CA06-2024
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
Languages
Spanish
Full Professional
Timeline
Custodian
UCSD
06.2024 - 02.2025
Machine Operator/Assembler- Inventory
Quidelorthodontist
08.2021 - 02.2024
Day Porter
Ables Service
08.2018 - 02.2021
Elderly Caregiver
Independent
08.2018 - 06.2021
Sales Associate
Metro PCS
11.2014 - 06.2015
High School Diploma -
Montgomery High School
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