Jane Booking System
Victoria Meister
Personal Assistant
Vancouver ,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Permanent Makeup Artist
Halcyon
Port Moody, BC
06.2021 - 10.2022
- Proficiency in Jane Booking System
- Multiline phone system, web chat correspondence
- Conducted consultations to understand the client's desired look.
- Sanitized makeup tools to avoid the spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetic services to every client.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Used social media platforms to promote salons and services.
- Outstanding communication and client rapport
- Billing and Invoice Management
- Maintain client privacy and confidentiality
- Exceptionally resourceful Permanent Makeup Artist with 20 years of experience providing and maintaining the highest customer service standards
- Colour Theory
- Powder Brow/Lashline Enhancement/Lip Blush
- Key holder
- Maintained and exceeded daily sales quota
- Team lead, staff training
- Able to achieve goals while working independently
- Conducted consultations to understand client's desired look.
Client Care Coordinator
Halcyon Cosmetic Clinic
Port Moody , BC
06.2020 - 10.2022
- Determined the need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Completed resident assessments under current regulations and guidelines.
- Supported patient care excellence via planning and interpretation of programs.
- Key holder - Opening and closing of the Clinic
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Provided friendly greeting to visitors and gave knowledgeable and authoritative responses.
- Finalized sales, processed payments and scheduled deliveries.
Personal/Executive Assistant
Cypress Point Development
Vancouver, BC
01.2018 - 01.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Attended meetings, took notes and tracked action items.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Retail Store Manager
Motherland Mens Wear
Vancouver, BC
09.2012 - 01.2017
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Completed routine store inventories.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Diploma - Fashion Merchandising
Blanche MacDonald
Vancouver, BC 09.2008 - 09.2009
Skills
Detail-orientated
Relationship building and management
Customer consultation
Outstanding client retention
Policies and procedures
Order management
Customer Relations
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Permanent Makeup Artist
Halcyon
06.2021 - 10.2022
Client Care Coordinator
Halcyon Cosmetic Clinic
06.2020 - 10.2022
Personal/Executive Assistant
Cypress Point Development
01.2018 - 01.2021
Retail Store Manager
Motherland Mens Wear
09.2012 - 01.2017
Diploma - Fashion Merchandising
Blanche MacDonald
09.2008 - 09.2009