Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Permanent Makeup Artist
Halcyon
Port Moody, BC
06.2021 - 10.2022
Proficiency in Jane Booking System
Multiline phone system, web chat correspondence
Conducted consultations to understand the client's desired look.
Sanitized makeup tools to avoid the spread of infection.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetic services to every client.
Provided pre- and post-service consultations to accurately assess clients' needs.
Used social media platforms to promote salons and services.
Outstanding communication and client rapport
Billing and Invoice Management
Maintain client privacy and confidentiality
Exceptionally resourceful Permanent Makeup Artist with 20 years of experience providing and maintaining the highest customer service standards
Colour Theory
Powder Brow/Lashline Enhancement/Lip Blush
Key holder
Maintained and exceeded daily sales quota
Team lead, staff training
Able to achieve goals while working independently
Conducted consultations to understand client's desired look.
Client Care Coordinator
Halcyon Cosmetic Clinic
Port Moody , BC
06.2020 - 10.2022
Determined the need for special assessment activities for complex cases, effectively handling care plans.
Updated policies and procedures, leading continuous improvement of resident assessments and care.
Completed resident assessments under current regulations and guidelines.
Supported patient care excellence via planning and interpretation of programs.
Key holder - Opening and closing of the Clinic
Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
Provided friendly greeting to visitors and gave knowledgeable and authoritative responses.
Finalized sales, processed payments and scheduled deliveries.
Personal/Executive Assistant
Cypress Point Development
Vancouver, BC
01.2018 - 01.2021
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Maintained appropriate filing of personal and professional documentation.
Kept detailed track of household and maintenance inventory and schedules.
Oversaw personal and professional calendars and coordinated appointments for future events.
Displayed absolute discretion at handling confidential information.
Attended meetings, took notes and tracked action items.
Handled incoming mail, bills and invoices and completed appropriate actions.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Retail Store Manager
Motherland Mens Wear
Vancouver, BC
09.2012 - 01.2017
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Completed routine store inventories.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed inventory control, cash control, and store opening and closing procedures.
Education
Diploma - Fashion Merchandising
Blanche MacDonald
Vancouver, BC
09.2008 - 09.2009
Skills
Detail-orientated
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Software
Jane Booking System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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