VICTORIA MANNO
Nobleton
Summary
Diligent legal assistant and bank associate with experience managing and organizing legal documents, maintaining accurate records, and supporting both legal teams and financial professionals. Skilled in working with law firms, ensuring timely retrieval of files, and utilizing document management systems with strong attention to detail. Currently preparing for the LSAT with the goal of pursuing a career in law.
Overview
7
7
years of professional experience
Work History
File Clerk
Judith Holzman Law Offices
06.2023 - Current
- Supported legal team members with photocopying, scanning, and assembling relevant documentation for mediations and court appearances.
- Filed legal documents, financial reports, correspondence and receipts.
- Implemented new filing system and created updated forms.
- Directed incoming calls and messages efficiently by routing to appropriate colleagues to ensure smooth office communication.
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
Customer Experience Associate
Scotiabank
08.2022 - Current
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Supported new tellers through training and mentoring, contributing to their professional development.
- Collaborated with teammates to achieve branch sales goals.
- Balanced cash drawer daily and resolved discrepancies to provide accurate balancing regarding cash flow.
Customer Service Representative
Longos Maple
03.2019 - 08.2022
- Dealt with cash transactions, balancing cash tills, counting brinks deposits and managing OLG paper work.
Education
Bachelor’s of Science - Psychology
York University
06-2025
High School Diploma -
St. Joan of Arc Catholic High School
Vaughan, ON01.2021
Skills
- Detail-oriented
- Effective and adaptive co-worker
- Superior communication skills
- Client-focused
- Excellent people skills
- Great organizational skills
- Time management
Timeline
File Clerk
Judith Holzman Law Offices
06.2023 - Current
Customer Experience Associate
Scotiabank
08.2022 - Current
Customer Service Representative
Longos Maple
03.2019 - 08.2022
Bachelor’s of Science - Psychology
York University
High School Diploma -
St. Joan of Arc Catholic High School
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