Victoria-Lynn Walzack
Chatham-Kent,ON
Summary
Highly adaptable and fast learner who thrives in dynamic work environments that foster continuous growth and learning opportunities. Passionate about acquiring new knowledge and skills, driven to excel in professional endeavors. Seeking a position to leverage adaptability and enthusiasm for learning, contribute to a thriving work environment, and make a meaningful impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Consultant
The Brick
04.2024 - Current
- Selling merchandise (furniture, appliances, mattresses and electronics) to customers and making transactions using a POS system
- Maintaining a clean work environment within the store
- Maintaining a knowledge of merchandise being sold and providing customers information about the merchandise
- Providing a customer friendly shopping experience.
Customer Service Representative
SelectCore
08.2022 - 01.2023
- Took US based inbound calls for pharmaceutical companies for savings cards for medications.
Customer Service Representative
Minacs Concentrix
05.2014 - 08.2016
- Full Time Position
- Taking inbound customer service/care calls from Canadian and US customers
- Having knowledge about contracted company's special events or future products
- Assisting customers with their concerns/issues with a warm and professional manner
- Kept records of customer complaints.
Education
Secondary School -
Chatham-Kent Secondary School
Chatham-Kent, ON06.2011
Skills
- Customer service (3 years)
- Typing
- Time Management
- Phone Etiquette
- Microsoft Word
- Furniture Sales (Less than 1 year)
- Sales (Less than 1 year)
- POS (Less than 1 year)
- Microsoft Outlook
- Call center (3 years)
- Data entry (3 years)
- Microsoft 365
- Computer skills (3 years)
- Microsoft Excel
Languages
English
Certification
- CPR Certification, 03/01/22, 03/01/25
- Standard First Aid and Basic Rescuer CPR C+ AED
Timeline
Sales Consultant
The Brick
04.2024 - Current
Customer Service Representative
SelectCore
08.2022 - 01.2023
Customer Service Representative
Minacs Concentrix
05.2014 - 08.2016
Secondary School -
Chatham-Kent Secondary School
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